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December 2023 by Jean Paul Rivera
Terrible service on the phone... I've been calling and calling for an hour because it tells me to wait on the line and for like 10 minutes. Or at least they come back and hang up on me... I come back and call and they do the same thing to me... WITHIN AN HOUR... THIS IS INCREDIBLY TERRIBLE... WITH MY CARD BLOCKED AND NOT BEING ABLE TO BUY ANYTHING BECAUSE THEY KEEP HANGING UP ON ME
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November 2023 by Mark Woodson
Opened account. Tried to use debit card. Was flagged for fraud.declined transaction. They said all was well. Still won't activate card. Went ro close account and they would not do so. Have bills to pay and groceries to buy and no money. Just thieves!
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April 2023 by Antionette Piacheo
The tellers are not friendly at all. They say all the nice things "Thank you, Have a nice day. But not pleasant. Very somber. I even heard them talking about a customer a woman with children. Bad attitude TELLERS.
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July 2021 by Juan R Melendez
Good service and attention
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June 2021 by Brandon Marhal
I tried transferring bank accounts so I put every in my new account so I would have a zero balance. I ended up getting an overdraft and BMO said through email they would wave the first overdraft fee. They didn't so I put more money in to cover the overdraft balance. Once the money deposited they issued another overdraft fee, so I called customer service and they said I would still be responsible for the new overdraft fees. Now trying to figure out how to close the account since it keeps hitting me with fees that are impossible to balance without getting hit with new fees.
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October 2020 by Joy Surber
I need to do something simple with my account. Customer service told me over the phone I could do it at the drive thru. At the drive thru I was told I had to come in. When I come in, they say the only person who can do this is with someone else, and then will be taking lunch. They said I could give them my paperwork and they'd make copies and call me when I can come sign it. I was told I'd be called later that day, or the next morning at worst.I called them the next afternoon, and now they are telling me it'll be tomorrow.I don't understand how this keeps getting pushed back when they have everything they need. I'm very uncomfortable that my personal information is just lying around somewhere with them not doing anything with it.
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October 2020 by Heddy St George
I had the bmo harris app but every time I tried to log in it kept telling me "We don't recognize the device you are on. After so many tries I just gave up and uninstalled the app
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September 2020 by J Hasker
Incredibly slow drive through!! Easily takes 30 to 40 minutes on any given day. You may be three cars back but each car takes 10 minutes or more! Just go somewhere else if the line is any longer than that. Also, the ATM is frequently non-working.
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September 2020 by Mighty Tauren
Super slow drive thru experience.
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July 2020 by Eliezer Perez
They never have cash in the ATM
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June 2020 by bn Lopez
where is your amazon locker located is it inside the bank or outside and if inside can I come in to pick up my package at the amazon locker station
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June 2020 by Brian J
Only one drive thru lane open while walk ins aren’t allowed, completely unacceptable as I waited for 40 minutes for a teller
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February 2020 by Amber M Rodriguez-Osorio
Love my bank
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November 2019 by Cynthia Lester
These girls up here are absolutely the best kind, friendly with smiling faces.
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September 2019 by Suzie Munoz
I hate on pay days I go look for my balance on my bmo harris app an it tells me " can't access this account" when I'm typing in the right password..smh it's happened a few times already... what's the problem?
