Zimbrick Acura in Middleton, Wisconsin is a family-owned and customer-oriented dealership. It offers an extensive selection of new and used Acura luxury cars and SUVs, including models like the MDX and TLX. The business is known for its professional service and doing the right thing. Customers report very positive experiences with the service department. Staff members are described as excellent, friendly, and professional, providing immediate help even for unscheduled concerns. They take care of questions, explain problems clearly, and demonstrate exceptional customer service and attention to detail. Services like recall repairs are completed efficiently. The facility offers complimentary drinks, snacks, and a comfortable waiting area. The sales process also receives praise, with customers pleased after test drives and happy with their vehicle's quality, power, and responsiveness. Overall, clients express gratitude and relief for the expertise and support provided, considering the dealership a class act.
Shane and Nate are always helpful, happy and easy to work with. So much so that once I traded in my Acura in for a Honda Ridgeline, I still take my truck to get serviced at Zimbrick Middleton.
June 2024
Ryan always takes care of any questions or concerns I have for my car! Kathy at the service desk is excellent and very friendly!
April 2024
Very Professional. I had an airbag recall on my 2005 Honda Acura MDX and they had it replaced in an hour. Complimentary drinks, snacks, and a waiting area. 5/5 starts.
