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August 2024 by Will Hise
waited 45 minutes on hold for their pharmacy staff to hang up on me… always understaffed and always a 15+ minute wait to speak to their team on the phone. go elsewhere if possible
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August 2024 by Sammy F
If I could give this place a ZERO I would. I’ve been a Walgreens customers for over 20 years. From shopping to prescriptions, I’ve been faithful to this chain. This IS THE WORST WALGREENS by far. From the pharmacy techs to the wait times, horrible. These pharmacy techs are the RUDEST I’ve ever encountered. There is no consistency at this pharmacy. You can ask a question and get 3 different answers. There is always a huge line. 7 out of 10 times the drive through is not functional. Today there was a sign that “their phones are down, please come inside”. Last week the sign says “our systems are down, please come inside”. A few weeks ago, sign says “there is not enough staff in today, please come inside”. WHAT THE HELL IS REALLY GOING ON HERE?! Does corporate know about this flunky Walgreens? They have canceled prescriptions without contacting me. Pharmacy Techs think they are pharmacist, c’mon. Needless to say, I’ll drive to a farther away Walgreens from now on.
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August 2024 by Ébène Ébène
On Monday, July 29th evening. The pharmacist or woman in the white lab coat was looking so tired. Her face was saying a lot. It was like wherever wherever you get your medication and get out of my face, haahaaahaaa. I prefer to ask questions to my primary doctor. Anyway, you are trying your best. Courage to you all
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December 2023 by Lisa
The store is a smaller, adequate location of the chain. However, when checking out, the technology often does not recognize your phone number when you put it in for specials. Many employees act as though it is the customers fault, even though they see at time after time. I think there’s a leadership problem in the store since employees tend to be dismissive and rude, and they look like they’ve rolled out of bed without combing their hair or paying attention to what they wear. If you need a Walgreens and this is in your neighborhood, it’s a good store with everything you need, but be prepared to be treated poorly by some of the employees.
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December 2023 by Iam Ghost
THIS PLACE IS COMMITTING INSURANCE FRAUD!!!! I have contacted insurance provider, state, and federal authorities about this so I'm not just yelling to yell, but figured I would save anymore people from getting screwed out of there medications including diabetics (a good friend of mine almost died).Don't go here as there's a good chance you won't get your medicine but they will push it through the insurance and if you need said medication to live they will happily take your cash as well as the money from the insurance!
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October 2023 by Linda Ann
A huge shout-out to Mike in Photo for going the extra mile to help get my photo margins to print correctly. It sounds like a simple issue, but it wasn't, and instead of giving up, Mike kept trying until he found a solution. This is a marketing piece for my business, so it was important to get it right. Earlier in the week, another Photo employee encouraged me to come in to the store to get this issue resolved, and he also was very helpful. I really appreciate this outstanding customer service!
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September 2023 by Jeffrey S
Get my prescription medicine here!
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September 2023 by Cynthia Peper
It costs nothing to be polite.
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September 2023 by Rent offcampus
Rude pharmacist tonight.....
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April 2023 by Linda Anne
Updating this review to thank Jen, the pharmacist, for taking the time to answer all my questions about an ongoing medical concern, OTC options and a new prescription. Her kindness, expertise and excellent customer service are greatly appreciated!2019: This review is for Angie, the Walgreens pharmacist, who went the extra mile for me today and provided outstanding customer service. She answered all of my questions about a medication, and then later called me to let me know my prescription was ready because she knew I needed it quickly for pain. Thank you Angie!
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March 2023 by Maria Wolf Aviña
Just stopped in today and got followed around by an employee here. She didn’t ask me if I needed help with anything and made me feel very uncomfortable.
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December 2022 by Heidi T.
I've not shopped often at this location, but had an interview opportunity where I felt the staff went above and beyond.Joel, the store manager took me back to the waiting area after Andy, pharmacy tech, promptly answered my call at the pharmacy window.Sleekly designed like many other stores, this location was clean and efficient. Although I didn't receive the position I interviewed for, I wanted to give a shout-out of appreciation to the staff and a heads up on Yelp for those who are curious =)
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July 2022 by Katie Miller
This Walgreens is the absolute best one around the west side! The staff is all super helpful and nice. Don't listen to the other complaints about the pharmacy. There are a lot of regulations and procedures that they have to go through to get your prescription filled. Poor things have to deal with insurance companies EVERYDAY!! And I'm sure each one of the bad reviewers has had an unpleasant experience working with insurance companies at some point in their life; show some compassion. What you think is a simple fill of a prescription, actually takes a good deal of work behind the scenes - trust me, I used to think the same way. The rest of the store is neat and clean and filled with product. Kuddos to this staff on showing up to work (unlike other stores in the area randomly closing due to staffing issues).
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July 2022 by MoNique Norman
Young ladies who was suppose to to be the manager had a very bad attitude when asked to price check something. Good customer service sell more products, if you don’t enjoy working with people quit and don’t spread your misery.
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April 2022 by Nicole Johnson
They have been very helpful with my medications and making sure I have what my doctor prescribed. Sometimes there will be a bunch of staff walking around inside when Im in the drive-through and it will take a bit to get someone to help me. Other times they are very quick just depends on the day and what time you go.
