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September 2024 by James
Was recommended this hotel by a friend so I decided to stay, everything was fine except checkout. I was told checkout was at 12 (afternoon) but yet housekeeping was knocking on my door at 10:50am Despite having my privacy please posted, they went away then returned at 11:57am again knocking at the door to get me to leave. I left out my room exactly at 12:00 and as I was walking towards the elevator at 12:02 pm I passed management walking towards my room. So if you stay here don't expect to rest up until checkout. Be ready to leave around 10:30am. Everything else was fine. I wouldn't personally pay to stay here with my own money again, but if my room was paid for by my work company then yes. I'll rate this a 3/5.
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September 2024 by Sanavi Patel
Good location and Nice Breakfast. They have social hour on Monday- Wednesday where they serve free food and drinks
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September 2024 by Jonas Gonstead
The staff is so helpful and very kind. The rooms are comfortable and they have 24hr laundry, pool, and gym. Took my 2 dogs with me and they treated them so well. I would very much recommend this place.
Breakfast was good too.
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September 2024 by Jess Birken
Staff are on top of it, clean rooms with all the things you need for an extended stay or large family. Breakfast and happy hour included. The location in the center is Middleton is excellent as the town has a lot to offer and it's a quick, direct ride into Madison if needed
Walkability: Located in the heart of downtown historic Middleton. There are several restaurants and bars, parks, shops and things to do nearby. Very walkable.
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September 2024 by David Cortés
Little staff, the hotel was somewhat neglected, the location for me was very good, the hotel was under renovation throughout our stay, 7 weeks and we were never able to use the dining room, at the beginning there was an error in the reservation due to lack of rooms but a week later it was they corrected.
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August 2024 by Mercury Peabody
We have been here at staybridge Middleton while waiting for my husbands transplant. We have been here for almost 11 months and we feel that this is our home away from home.
I highly recommend this place why because they do have NICE room,much roomier plus kitchen,stove for you to cook your meal ,full refrigerator,underground parking.Bed are comfortable and room is clean. Amenities were good.Incredible location walkable to all the great restaurants,15-20 minutes away from VA hospital & UW hospital.
Yes they do have shuttle if you don’t have a car.WE are really satisfied with this hotel.The STAFF is so kind ,friendly and helpful very accommodating.
Free breakfast and they do have Social hour MONDAY TO WEDNESDAY free beer wine and food .I highly recommended this place .IF I can give 1000 star I will .I don’t usually do reviews but this place deserve it .
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August 2024 by William Eisenberg
No elevator for four nights--placed on the third floor with cerebral palsy. No apology, no refund, no management on site or available by phone or email. Air conditioning was broken on 90+ degree day. No wifi for three nights. Vet before booking here.
Safety: Elevator broken with no plans to fix while we stayed. We were told in the event of a fire, DO NOT PULL THE FIRE ALARM.
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August 2024 by P S
We loved our stay at this hotel. Good location and nearby a lot of restaurants. Easy access from the highway too. We had great fun at their patio and good breakfast options too.
Rooms: comfortable beds with great amenities
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August 2024 by Jacob Heinrich
Incredible location. Walkable to all the great destinations Middleton has to offer. Chad is the man and I would highly recommend this location and his services anytime.
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August 2024 by patty faber
We've stayed here 3 or 4 times before, but this visit was bad. The location is great. Got there, checked in and then were told the elevator was out. Asked for a first floor room, desk said no, didn't even look. Not great for my partner who has a consultation for hip replacement in two days. Rust stain in toilet bowl, office chair very worn, eggs and other breakfast items cold. Everything just felt shabby. Carpet on the steps (we were forced to use) was stained. Not sure what we'll do next time since the location's good, short walk to several nice restaurants. Mgt/Owners just don't care.
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August 2024 by Hayden
Ripped sheets, powdered egg scrambled egg, water damage on walls, toilet clogs easily.
Messed up reservation, indian guy kept saying it was free upgrade from two bed to single bed but did not ask to change it ever. broken elevator, phone does not work and was told it was broken due to lightning ? avoid at all costs if you value your mental sanity and cleanliness.
Rooms: dirty, damages, ripped sheets
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August 2024 by Kristi Clark
My family and I stayed here for one night while passing through the area and we were deeply, deeply disappointed. Our room was nowhere near the standard we have come to expect from Staybridge Suites, which until this visit, was one of our favorite places to stay.
After a long, rough day of travel there was nothing I wanted more than to use a clean restroom and relax. Well, imagine my surprise when we tried to enter our room after check-in…and we couldn’t get into our room. The keycards were not working. We went to the nice person at the front desk and were upgraded to a suite on a higher floor for the inconvenience. This was greatly appreciated…until I hurried upstairs and went to use the bathroom. Imagine the shock and horror when I lifted the lid of the toilet seat to find yellow, sticky, bubbling plastic all over the toilet seat. I nearly cried because there was no way I could use this toilet without cleaning it first and I had been holding it all darn day!
If we hadn’t already had to get a new room, we would have asked for a different one. At this point we were exhausted and just wanted to set our stuff down and be done for the day. I got out my Clorox wipes and then hovered as far from the seat as I could.
The rest of the room was equally disgusting. The fridge was covered in brown grime, there were greasy handprints on the bed frame, the towels and washcloths were disgusting and stained. I skipped my shower in the morning because I was so uncomfortable in the grimy bathroom. The only redeeming things about this room were that it was dog friendly and that we had only booked it for a single night.
Beyond the filthy room, we had an even further horrible experience when we tried to take our dog out and got locked outside in a torrential downpour. It began to drizzle as we walked to the backside of the hotel (where the dog area is located) so we rushed to door…and our keycards didn’t work. The storm picked up as we rushed to the door at the other end of the building…and again, our keycard didn’t work. We tried repeatedly with multiple different cards, different ways, and nothing. By this point, it had started to thunder and lightning in addition to the downpour and we had to walk all the way around to the front of the building (further than it sounds) and go in the door next to the busy lobby while dripping wet with our sopping wet dog. What an absolute DEBACLE that could have been avoided had the doors/keypads worked appropriately or had we been alerted that the doors were out of order. We were dry at the first door, wet at the second, and soaked to the bone by the third door.
When we finally got back to our room, I had to use a personal beach towel to dry myself and my dog because I was horrified at the brown (originally white) towels in the disgusting bathroom.
This place is absolutely out of their minds charging hundreds of dollars a night for outdated, filthy rooms.
I would not stay here again if it was free, and now I’m skeptical of future Staybridge Suites after having loved them in the past.
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August 2024 by Rene Ippolite
Great place to stay. And a great location. Can't wait to visit the area again.
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August 2024 by U P
Nice clean hotel with great customer service. Henry was very helpful.
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August 2024 by Bethmarie Willis
Great cozy rooms at a good price and love the pool!
