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January 2024 by Jacob VanderWerff
I have been meaning to write this review for years. I purchased a 2007 corvette from MSI Auto Sales in May of 2022. I owned the car for a year. Still to this day it has been the most reliable car I have ever owned. I drove 5 hours from Iowa to check out the car. MSI ended up holding the car 2 weeks for me until I could get my loan figured out. Everyone I dealt with there was extremely nice and helpful. I will definitely purchase another vehicle from them in the future.
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October 2023 by Jill J.
I did not have a appointment and they took my car right after I pulled up. They were so nice and pleasant. I highly recommend them. Wonderful peopleJill Juul
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September 2023 by Jennifer Manthey
Very poor customer service. Bought a 2018 f150. Was supposed to come with original tires. They refused to give them to us. Need a special tool to get the nuts off the tires. Have yet to find said tool. Have made 6 payments on a 60 month loan, and now needs a completely new transmission. Codes that are showing have been archived, meaning they were cleared before we bought the truck. And of course, there's no warranty. Now I'm stuck with a $23,000 lawn ornament.
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September 2023 by Scott Jones
Recently purchased a 2014 Nissan Infinity at a fair price at MSI auto sales. Our salesman was a no pressure, informativeeasy to work with young man.we are very pleased with our purchase.
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July 2023 by Tsewang Namgyal
a very bad costumer service. they sold me the car with check engine light on promised me to bring it back they will fix it, but they never did. i had to spent $5800 to fix that engine light.very rude
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May 2023 by Matthew Tyler
I purchased a 2009 Audi S5…The salesman was very nice.. the car was overpriced, not serviced since 2009 and was told car was inspected by a mechanic.. ? long story short… buy at your own risk from here.. love the car though after some upgrades
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May 2023 by Carrie Buchholz
Went to look at a 37k truck. Sales guys couldn't be bothered with us to give any information. They deleted codes while getting copy of our license for test drive. The truck was not even road safe!!! When we asked questions after our test drive the sales guys couldn't be bothered to get off their desk or computer. Left our number for a call after mechanic looked at it. Never got a call back. I would never buy a vehicle from here after this experience. Very shady!!
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May 2023 by Bob E.
People so dissatisfied here, one opened fire and killed a dealership employee over a lemon they bought. Sad stuff.
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April 2023 by Mohammed Najim
If i can give them -80 stars i would. I bought 2 cars from them and referred at least 4 people to them so i know them personally!! Do not buy from here PLEASE!! The headeach you will go through is not worth it. I ll tell u the secrets they hide from u. 99% of their cars look good from outside. The parts they use to put the car together when they buy it from auction are cheap parts that breaks quickly. If you are that 1%. Congrats you are saved. I was one of the 1% on my first car ( even tho had to come back a couple of times so they can fix it ). My second car ( audi ) was complete trash. They sold it to me knowing that i had to take a road trip with it to texas. The car looked and felt great at the test drive. 3 days later engine light came on. Called the owner he said u paid for warranty so just take it to any dealer next to u they ll fix it. I did just that. Then my warranty refused to pay for the repairs. Called them to get a refund. They issed a refund of 1400. Sent a check to the dealership ( because we bought it through the dealership) the warranty provided me with the check number and everything ( the bank told me that the check was deposited). So he pretty much took my money :) called him texted him, even took a flight and went there but he kept telling me i got ur check tomorrow come back i m busy now blah blah blah blah. I will keep writing these reviews all over the internet and make sure no one ever purchase from here ever again.
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March 2023 by Tida Barry
MSI auto Sale is one of the best auto dealership in Wisconsin , Middleton and portage Wisconsin. Great customer service, guaranteed and strong vehicles, the owner and sales employees value their customers with dignity and respect. As you walk to this dealership, the warm welcome and smile you see on their face for their customers it’s on beyond. They address all your question that you have or concern, they help you with good financial option for the lowest price I love all the sales people walking with MSI auto sales. Shout out to Ken Njie, Kawsu and Rahman thank you all for being the best customer service, I love my car very strong and nice. Please check this dealership. If you’re looking for a best car you will not regret it.
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March 2023 by Lee J
I bought a vehicle from them, Rahman is the owner he took care of me awesome customer service definitely recommend them, if you have financing or if you need financing they will take care of you very friendly and super big vehicle selection
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February 2023 by Reeach-
I came through to browse and look around the workers were very friendly very helpful, excellent customer service! And they got some nice prices.
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February 2023 by KATIE SOLDATKE
Such a smooth purchase! Amazing customer service and the quality of the car was superb.
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January 2023 by Kimora Williams
I traded in my car here and had a great experience. Great customer service. All of my questions got answered immediately and on top of that their prices are some of the most reasonable I’ve seen in the Madison area.
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September 2022 by Just Me Mrc
Very nice people to try and do business with, out for a ride with one car, very nice. Just wasn't the perfect fit that I'm looking for for me
