FedEx Office Print & Ship Center is recognized for its dedicated and professional staff who excel in providing customer service. Reviewers have praised individual employees for their problem-solving skills and commitment to helping customers. One staff member, Taha, received special mention for his exceptional ability to enhance the quality of a faded document, ensuring the customer felt valued and appreciated. While some reviews noted that the store can be understaffed, customers acknowledged that the available employees work hard to manage multiple tasks and assist many customers at once. Shanti, for instance, was highlighted for her impressive ability to handle a large volume of packages while also assisting walk-in customers. Overall, customers consistently report efficient service, whether for shipping, picking up packages, or faxing documents. Many express gratitude for the care and attention received during their visits and appreciate the reliable shipping service provided at competitive prices. Despite the need for more staff, the positive experiences lead many to choose FedEx for their shipping needs.
It’s all about people and fedex did really well to hire such professionals who have problem solving attitude. God bless you Cassidy. That’s the little I could do to support a professional like her.
September 2024
The single staff member was nice but they didn't have a box that would fit the item I needed shipped. I was told to go to the Mineral Point location for larger boxes.
June 2024
While I was concerned with the low reviews of this location, I had a good experience here with mailing a box.
