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April 2024 by Rblx Wild
I went here and ordered ice cream. I started eating it and I found a DEAD BUG in my ice cream. I will never eat ice cream here again and I don't think that you should go here unless you want dead bug ice cream.
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March 2024 by Wesley Pronschinske
I was hoping the bad reviews were just a fluke but my hopes were destroyed after coming here. Yes, it smells very strongly of cleaning product, not something I want to be smelling while eating ice cream. Second, the ice cream is very overpriced. $15 for 2 cups of ice cream that did not impress me and my girlfriend at all left me feeling a bit ripped off for the rest of the day. Also, they wouldn’t accept my gift card and the worker was not helpful or nice about it.I will never go to Cold Stone again, nor will I recommend anyone to go there. This experience really wrecked my day.
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February 2024 by Jésus Manuel Gutiérres
Very unfriendly place to
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February 2024 by Patrizia Gutierres
Very unfriendly staff. I went with my service dog to enjoy ice cream, and in the middle of my stay, what appeared to be the manager posted a handwritten sign saying, “No dogs please,” which would then take off minutes after we left the place. I felt very unwelcome and mistreated. The person never asked me whether my dog was a service dog or advised me about the restriction in the place for dogs ahead of time; there were no signs before we got in. Not coming back
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February 2024 by Tom C (Traveller Tom)
Busy place even in February! Icecream was delicious. I had the Oreo Overload with Raspberry. Soooo gooood!
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October 2023 by Brittaney *
The owner and enployees are absolutely unsanitary. A few weeks back, I visited. As I was waiting in line, a female worker came in from outside and attempted to make my ice cream dish. I stopped her and asked if she planned on washing her hands. She went to the back and I asked her coworker to make it. I reported the incident to the owner who was no better. He wore the same gloves to make ice cream and handle money. Then had the audacity to stay they have standards. So gross!
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September 2023 by Egyptian Chief Keef
Great ice cream and nice people that work there. Ice cream is creamy and tasty.
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September 2023 by Justin Sommerfeld
Delicious ice cream, and friendly service
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August 2023 by Becky Jairaj
Good but the store smelled a little too strong of Fabuloso cleaner and that kind of ruins the ice cream smell.
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August 2023 by 608TT TV
Super great place and location. I will definitely come back many more times
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July 2023 by Daniel Campbell
I loved my experiences here. Staff has been friendly, accommodating and challenging in good ways. I like how this place is teenager friendly. Also, the ice cream and mixings are of premium quality.
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July 2023 by Lisa
A reliable location that meets standards of the chain. Shout out to the people who work there who manage to be pleasant and helpful to the surging last-minute rush at the end of the day before they close!
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April 2023 by Mallory Smith
Don’t know why people are complaining. Yummy ice cream and good for a dessert place!
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February 2023 by aslesha shakya
The quality of the cakes have just declined. Ordered a birthday cake and sponge layer of the cake was very very dry. It didn't look fresh neither it tasted fresh. These cakes used to be way better and tasty earlier now its just an expensive tasteless cake. Not worth the money you pay for. Even some freezer cake from Walmart is better then this one. That's it, never ordering from them again.
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February 2023 by Madelyn Bark
Personally I will not be eating here again from experience, it was unpleasant as my first time ever going to a cold stone. The worker was very rude and also unsanitary, I’m pretty sure they are supposed to wear gloves and he wasn’t, he also couldn’t speak English very well either and his demeanor just seemed very rude, I was constantly telling him what was in my order as he almost kept forgetting. I went to pay and he didn’t tell me my total and overall just was very rude.
