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October 2024 by Mike Carmichael
Worst storage facility you could possibly choose. The location is in terrible shape, trash all over the place, the door was broken on the unit we got, roof leaks, and inside was dirty. To top it off, after 2 months of renting, they raised the rent from $129 to $193!!! A 50% increase! Bait and switch, do not rent here.
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September 2024 by Becky Pease
Inside nice. Outside could use some weed control.
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June 2024 by Akeem Msiska
It was Very user-friendly application and very good customer service
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April 2024 by Deb Pienkowski
No one mentioned the call center wouldn't be available on Easter Sunday. They just touted 7 day a week support. The unit we purchased had a broken door. We called to see where to go and no one answered so we just picked one. No one responded to the two calls we left Monday morning about this. I called and was yelled at for my actions and told I had to move everything. When I got to the new unit I was supposed to move into, it was unlocked but full. I called again and got someone very pleasant. Turns out there is never anyone on sight as there is no office and there is no security other than your lock. Two suspicious vehicles drove by when we were there. If it weren't for the good location and that fact that we are just tired of moving they same stuff we would be out of there.
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October 2023 by Brandon Peterson
Awesome Auction! Got the Manager Special and Banked! Will definitely buy from again!
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September 2023 by Mary Anthony
Talked with Sam who was very helpful for the unit and guided me through the exchange.he was very professional. And helpful.
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August 2023 by E C P
KO Storage bought B & J, and I've moved out early - mainly because of the company's mandatory insurance policy. Otherwise, KO seems okay overall - organized and friendly enough, I've found. Also, I had a trusting long-term relationship with B & J, and now I feel better starting over closer to home in Milwaukee.
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August 2023 by Serge S. Nalwa
Met my expectation
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June 2023 by L CGarcia
Helpful staff very responsive when help needed. Great facility.
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June 2023 by Jenna Kooker
Great experience with Victoria
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April 2023 by mandolin playing
For the price you would think they would not plow the snow in front of your unit. Huge ice piled up and snow bank so we can even open the door. Let alone move the stuff into the unit. Very irritating..
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January 2023 by Myra Dashner
Bridget has helped me more than once. She's kind, understanding, and a pleasure to work with.
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April 2021 by Anna Kramer
Easy access, well kept and clean. The staff I spoke to was very friendly, helpful and informative which is why I decided to rent a unit from them.
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April 2021 by carmela rios seijas
(Translated by Google) Excellent attention.(Original)Excelente atención.
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January 2021 by Rob Vandersteen
First time storage unit user and had a fantastic experience with B & J Storage. Marie is super responsive, even on the weekends. Their process was easy and efficient. The storage unit was clean and everything I expected it to be. Pricing was also fair. I would definitely recommend them if you need storage in Middleton.
