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September 2023 by Alicia Norton
Got told a lie by saying fiancé said the car wouldn't start which he never said. Only stated the car was smoking bad after he picked it up from the shop! Was with him and the interpreter when the phone call was made. Even with the text. Then the text between my fiancé and the auto shop turns out to be the owner he was texting back and forth with. Lied saying "so talked to the owner" when it's the owner himself that has been texting him regarding the car issue the whole time. Charged him for more issues and towing when they should of inspect it fully which they didn't and it's on them, not my fiancé. He made it clear what the issues was...which we have the proof. We won't go back again. We wont tolerate this . Unprofessional.....
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June 2023 by Jeremy Wyles
Always friendly helpful service and affordable rates.
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March 2023 by dawn kayhart
they got my car in right away and did awesome work in short time and price was very reasonable will be taking my car back tService: Exhaust
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October 2022 by Donald Schofield
Ryan, and the mechanics at Dedicated motors are very good at what they do!
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September 2022 by Emily Boucher
They were very prompt, friendly, and affordable. I went there for the first time to have some, in my opinion, significant repairs. It has been over a month and my vehicle is continuing to run smoothly.
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July 2022 by Paul Anderson
Want to thank Ryan and his crew after helping us on short notice after my 1975 VW bus broke down on us 200 miles from home. They were prompt, courteous and reasonably priced. I would heartily recommend them.Service: Auto windshield leak repair
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July 2022 by OffDaGriid Productionz
They are so fast with service , my car is an old car they treat it with care every time I come in. I would recommend this auto shop anybody in the area.Services: Steering & suspension repair
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June 2022 by Cory J
We drive 45 minutes (each way) to have our maintenance and repairs done here. Usually with a second car too, so we can leave one for service.Even with the high gas prices, it is worth it. It's hard to find someone you can trust, who charges reasonable rates, and who provides excellent customer service.
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June 2022 by Derrick Simon
Messaged them through Facebook with the concerns I had with my truck. Was told it'd cost me $80 for a diagnosis. Dropped my truck off in the morning and was able to pick it up 5 minutes before close. When I arrived, the invoice was $450! Not $80... Without my approval, they went ahead and replaced a fuel injector. They were just about to pull my radiator out when I was able to talk to them on the phone and told them not to. I didn't even need to drive one city block to notice the issues were still there. I was reassured that everything was good to go. Later that day I was hauling a trailer and my truck was struggling to move, so I got ahold of them again. I asked the desk guy to take it for a ride after they close and tell me there isn't any problems with it. We went for a ride and he confirms that there's something wrong with it still but it was a guess as to what the problem may be. Gives me his buddies business and asks that I get ahold of him. So I went in expecting a $80 charge, walked out without the issues being fixed and lost $450.UPDATE: I have to add that I made a request to Dedicated Motors with terms that would make me forget about the bad experience and they agreed. I commend the business for doing the right thing and may even be willing to go back to them in the future. Although I didn't have the greatest experience initially, they were willing to talk with me on numerous occasions and Ryan (along with Mike) did take that ride on their personal time after hours. Ryan was very professional everytime I spoke with him, even when I was speaking out of frustration. I will also add that they did get my truck in very quick, the day after I had asked them if they could take a look at it.Service: Auto engine diagnostic
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May 2022 by Angel V
Sorry I got u mixed up with another business in Merrill! Can't figure out how to delete it so just erased it and gave u five stars.
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May 2021 by Claudia Schulz
My car broke down on the side of the road last Saturday morning. Was towed to dedicated Monday morning received a phone call from Ryan telling me they diagnosed the car with a broken timing belt give me an estimate to fix it back on the road Wednesday running and driving beautifully. Our family is a return customer and we will have all our friends and family have their work done here. And the estimate was higher than the actual bill thanks again for your Help in a stressful timeService: Engine repair
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May 2021 by Patrick T
Ryan and the guys have helped me out, quickly and priced right. Al always fixes my work trucks like a pro! Thanks guys.
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April 2021 by Crystal Maiden
(DO not buy)My daughter just bought a 2002 Ford Escape The vehicle for a test drive smelt oil and also brakes were not working told him about the breaks and oil. He said he would fix it. He then called and said everything was fixed no more then they got back to wausau the breaks were asking up again. So brought in to be checked by Firestone. The rotors were completely rusted back breaks 90 % gone not only was the breaks not working the e break doesn't work at all the serpentine bell was sprayed with something to stop it from making noise what kind of people seel a car with children and baby a car with no breaks and no e bresk.among other things also 1,374 to fix the car. When he was notified he said oh I won't charge as much as they do Omg are you serious people like this should not be aloud to own a bizz
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March 2021 by Brian Belsky
Al and the guys do great work and at very reasonable prices. They have always been able to get me in quickly and fully explain what they need to do and give an accurate estimate. No qualms what so ever recommending them for any maintenance or repair work.
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March 2021 by John Dempsey
Price paid was cheaper than the quoteVery much appreciated
