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July 2024 by Donna Nowak
While traveling to the U.P, I realized that I had left my meds at home. The pharmacist was very helpful in explaining what the process was to get my medication covered by my insurance or the cash price for my 4 day trip. She was also realistic about how she may not be able to get a call back from my out of state pharmacy before her pharmacy closed for the day. I am happy to report that I received a text while having dinner that everything was ready and we made it back before closing time.
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July 2024 by Nina Sebastian Bredehorn
Constantly closing unexpectedly, sometimes for days. When this happens, you are not able to get your medications or even transfer them to a different Walgreens. They get stuck in the system because no one can confirm that you want the refill cancelled. Even if you can get a new prescription sent to another pharmacy, insurance won’t cover it somewhere else because it shows as being filled there. So you just have to wait until they are open again. Extremely frustrating.
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June 2024 by Tom Kelley
I had an issue with my ear and the pharmacist and the assistant helped and physically showed me where in the store I could find the best solution! Thank you!
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March 2024 by Alyssa L.
I have been trying my best to learn how to coupon it can be very difficult. If you don't do exactly what the coupon says the whole car is messed up or if I come into the store it's all messed up. I have literally been to a few different locations where Nobody has been quit as nice. The brown deer location actually made me cry however, the service at this location is absolutely outstanding. I never caught the managers name. She was a very nice woman, but I wanted to give a shout out to her all the staff, and especially Deairious. He was patient, and kind, took time to helped me, showed no attitude whatsoever unlike most of the experienced I've had going to different locations. It is hard out there, so couponing is a skill that I must learn and learn well, every worker at this location was wonderful. From the greeting I received as soon as I walked in to the have a good night when I walked out. other locations should definitely take notes. A page out of their book, because that is how customer service should be and I work in the customer service industry and I know how frustrating customers working, etc. can sometimes be with that being said, thank you thank you thank you!
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December 2023 by MP
"Sold" my prescription to another customer and checking their cameras. Doesnt get worse than that.
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December 2023 by Chris Whittet
The pharmacy isn't open on weekends. Tonight, I waited 30 minutes with 8 people in line behind me when I left, to pick up a simple script. The counter guy had lots of problems finding scripts for people (training issue?). The drive-thru isn't opened with a sign in the window saying they're short staffed, so come inside. Last time I was there they wouldn't honor GoodRx pricing, I talked to the store manager, he called me back later came up with a Walgreens discount something that was acceptable to their system. If you have to work with them because of your insurance, find a different Walgreens, this one is to much aggravation.
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December 2023 by Whitney
I have never been to a pharmacy where 1.) the meds were never completely ready and 2.) where the staff was so unbelievably rude. Telling me it’s a 2 hour wait for meds but if I go inside and wait it’s 45 minutes. I just had surgery and can’t walk but she wanted me to go inside. Unreal.
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December 2023 by Carie Frieder
This pharmacy has inconsistent hours and cannot be relied upon.
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October 2023 by Ryan Petersen
People are nice enough, but this location is SO under staffed and unpredictable that corporate should be embarrassed and just close it.
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October 2023 by Dave H
The pharmacy automated system does not work. It fails to auto refill. I receive messages that medicine is ready for pick up, but it's not ready when I go to get. The pharmacy staff is overwhelmed and unable to handle more than a handful of customers. The pharmacy keeps reducing hours. I have repeatedly had to call to resolve basic matters. The rest of the store is poorly managed.
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September 2023 by Murph
The rating is for the pharmacy. Worst I've ever used! I order my prescription through the Walgreen's app usually the day before giving them 24hrs. I have yet to go in there and have my prescription ready at the time I specified. I get the same excuse every time "sorry we were busy". I will be switching places
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August 2023 by Noneyah Bzness
Great customer service.
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August 2023 by Michelle H
Even though Walgreens website says they will price match their own online prices upon request, the cashier said she couldn’t do it for me. I will be returning everything I purchased on principle alone because I have to go to Walmart now so I might as well save a lot more. I called to ask a manager about this policy, and the “manager” was also rude and kept talking over me. I will only go to Walgreens in an emergency and time crunch, but otherwise they lost my business.
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August 2023 by Ivan
Best store for pharmacy and every other little thing you need to buy quickly
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August 2023 by Donece Thomas
The pharmicist Caroline is rude and unprofessional.
