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July 2023 by Dhand 01
they call this a "solution center" How is getting rid of the counters and going cashless a solution? I call it a problem. PNC bank says most people are going digital. thats just fancy talk for trying to go cashless and take paper money away from the people
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July 2023 by Brandon Jackson
Worst location I have been too they have no cash in here and no people delt with a snooty woman
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July 2023 by Mason Schubert
ATM ate 2 checks I was depositing
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April 2023 by daufdi
Updated review: This bank no longer has teller services. Isn't that the most important feature of a bank for the majority of people other than the ATM?Previous review: When we moved here I was considering changing banks due to the negative experience with PNC where we used to live. But the customer service at this bank changed my mind. The first time I walked in, they opened the door for me and greeted me at the door.
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September 2022 by Katie
This is one of the worst banks I’ve ever used. It has been over a month and I still cannot access my online banking account and the people who work here are no help at all. I have wasted hours of my time on the phone with customer support that did nothing but talk to me for 1 min then put me on hold. I am closing out my account asap. Do not bank here
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July 2022 by Joe Schmidt
Unfortunately use this bank for an auto loan, I would love to use the online system however it has never worked. I have tried multiple times and their website always has an issue on why I cannot get logged in. I chat with customer service reps each time who have been genuinely helpful, however to no avail. It shouldn't be difficult. I asked last time to just send me paper statements, the advised me to log into my account to do it. I reminded support that's what we have been trying to fix, my online access! They offered to transfer me. Been a year, I still cannot access their systems. This is my first account I have had with them and will be my last.
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August 2021 by LNK RN
I just had my daughter pull her money out of this bank. She has a 700 credit score and she saved $10,000 for her a new car in this bank. The bank declined her because she has too many hits on her account in 30 days(she bought herself a cell phone and a watch). I said if a bank can’t help you when you need them but can help you when you don’t need it than you don’t need this bank. If she can’t get approved for a car with a 700 score, she can’t get a house with an 800 score. I am having her take her money and move it to her other account at educators whom approved her.
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May 2021 by Dinaz K.
I normally don't write reviews, but I must say that Ana Lopez at the Mequon branch was such a pleasure to work with! Would highly recommend.
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December 2020 by Lovie Kaufert
I just had my daughter pull her money out of this bank. She has a 700 credit score and she saved $10,000 for her a new car in this bank. The bank declined her because she has too many hits on her account in 30 days(she bought herself a cell phone and a watch). I said if a bank can’t help you when you need them but can help you when you don’t need it than you don’t need this bank. If she can’t get approved for a car with a 700 score, she can’t get a house with an 800 score. I am having her take her money and move it to her other account at educators whom approved her.
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May 2019 by Rachel Frank
Hey Jason,
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May 2019 by A H
I wish I can put less than one start because the people here don’t know anything about their job. I wasted time and money here
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April 2019 by iT Company
I wish I can put less than one start because the people here don't know anything about their job. I wasted time and money here
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June 2016 by D Aufdi
When we moved here I was considering changing banks due to the negative experience with PNC where we used to live. But the customer service at this bank changed my mind. The first time I walked in, they opened the door for me and greeted me at the door.
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April 2015 by Linda Bartman
I drove up to the bank this morning (the drive through) around 8:30ish and the bank was closed. Apparently they changed their hours. Needless to say I was not pleased by this. They had a sign on their window saying the new hours but the print was so small I couldn't read it. So I came to work and tried to find Mequon on their list and they don't have it listed. So I googled asking if the bank was closed. Oh no their new hours are 9-5. How very nice for your customers!!!!! Not Happy. Guess I will have to go on line and either look for another bank that will accomodate their customers or do online banking.
