CVS in Menomonie is described as a pharmacy with a great and helpful staff, including kind people at the register and lovely interns. Many customers report that the staff is thoughtful and efficient, providing outstanding service with small gestures that make a big difference, such as personally adjusting medical equipment. The pharmacy is noted for always getting prescriptions right and never messing them up, which makes it a preferred choice over others. It takes most insurance and has an easy-to-use pharmacy app. However, some reviewers mention that the pharmacy can sometimes seem not the most organized because of the interns, and there can be waits of 20+ minutes for someone to pick up the phone. A few customers have encountered rude pharmacists and note that staff familiarity with online services could improve. Additionally, like many pharmacies, it is impacted by the national stimulant medication shortage, sometimes leading to certain medications, like Vyvanse, not being in stock, which requires customers to call around. Despite these occasional issues, the overall sentiment is very positive, with many stating this experience makes CVS their first choice.
Every cvs I have ever been to has never once messed up my prescription. They always get it right. Walgreens is an absolute nightmare. I’m so happy they put a cvs in Menomonie!
January 2024
Rude pharmacists. If you (your employer) offer online services, please be familiar with them.The staff at the register were kind and helpful. Thank you.
December 2023
The employees are very friendly & helpful. I feel comfortable shopping in the store.
