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October 2023 by Noah Cerbins
Steve has done excellent work on my car while I've been a student here. He can be tough to communicate with and may not seem receptive to the job initially, but once he's working on it you can trust it'll get done right. He's replaced a wheel bearing and starter motor on my Mitsubishi. He is a fair mechanic and does the job with great care. My car was only in the shop for a few days. I highly recommend Connell's, he knows his stuff and will treat you right.
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October 2023 by Kate K
As a female with almost 0 knowledge in vehicles, Steve was really helpful in explaining what was going on with my truck and giving me options on how to take care of it. He fixed an issue other shops couldn't. I'd recommend him to anyone.
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August 2023 by Halina Decker
To any parents looking for a local mechanic, this is the place. This mechanic will fix your car and also explain what was wrong with it so your kids can better know the signs for themselves so they don't get scammed by some less scrupulous mechanic in the future. I always appreciate a mechanic I can learn from. I also appreciate mechanics who can tell if your car is not actually in need of the repairs you thought and will only charge you for however long it took to figure that out. This is a very ethical business ran by someone who loves what they do.Service: General repairs & maintenance
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August 2023 by Virginia Ziegler
I'm new to the area and feel very blessed to have found Steve. When I have needed work done, he is very clear about the cost upfront and his rates are reasonable. His work has been thorough and he explains what he has done in a way that is easy to understand. I 100% recommend him!
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August 2023 by Donald Bute
I was the person that Traci called disabled. I like to be called challenged person. The repairs done were 2 separate jobs and service call done. Traci accessed my private and confident information within her company and she is not my payee!!!! I have been doing repairs at Connells Automotive for over 20 years and he never overcharges me. Traci shouldn't access my information at all since she is not my payee. Connells Automotive does not deserve her review because she has never had work done there.
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August 2023 by Seth York
Called and asked about when I could bring in my vehicle. The shop was booked up for a week but instead of leaving it there I got a genuine conversation about possible fixes. It didn't help in my case but they were very helpful in the end and went out of there way to think of solutions. 10/10 customer service
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August 2023 by Aubrey V
Steve was super nice and quick to get the oil changed in my jeep ?
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May 2023 by Traci “Queenboss” Stamper
How come you would charge someone with disability $500 instead of just letting them know they were out of gas and oil? Taking advantage of someone who doesn't fully understand is really sad. Shame on this company I will be telling everyone I know not to do business with this place. Should be shut down honestly.
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March 2023 by Becky Williams
Steve is very knowledgeable and always gets your approval before he does any work to your vehicle.
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February 2023 by Parker Kelley
My kiddo is a student at Stout and developed braking problems that couldn't wait until her next trip home. I did an internet search for reputable repair shops and Steve Connell seemed to have good reviews. I'm glad we took the car to him.He is an excellent (over) communicator. He will explain things until your ear falls off. I appreciated his attention to detail. One of the parts he ordered wasn't up to his standards so he sent it back. Because of that, it took an extra day to get the job done, but I came away with a feeling that my kid's car was well cared for.In terms of prices, I don't know the Menomonie market. He replaced both rear brake calipers, had to disassemble and clean one side, new pads, brake fluid and bleed the lines, and reassemble. Just over $1K. He also looked at the front brakes but determined nothing needed to be done.His phone communication was excellent with me. Kept me up to date daily. I feel very good that my kid's car was in good hands.
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April 2022 by Magdelyn Bass
I found Connell's to be an amazing automotive center! The man there was very very kind. He looked throughly throughout the whole car and told me what parts to look out for and what I might wanna replace. He also offered to replace those parts if needed. Amazing advice and a man who understands his customer's needs!
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January 2022 by Aria Elfering
Steve was able to get my car in quickly and repair my jeep while also taking the time to explain the repairs to me. He’s honest and up front about what needs to be done and treats his customers with respect. Best mechanic I’ve brought my car too by far!Service: General repairs & maintenance
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December 2021 by Adrienne Hartman
My son took his Honda Accord here for a repair. He was treated very fairly, and treated with respect, which doesn't always happen for college students. The repair was done on-time and for a fair price. Great place, highly recommend for others in the area!Service: General repairs & maintenance
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November 2021 by connor flaten
I’ve taken my truck to Steve’s a few times in the past few years and each time he always goes for the fixes no other shop would think of since he always wants to give us the cheapest solution possible. Steve cares about his customers and his work and that’s why I keep going back anytime I have a problem.Service: Electrical repair
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September 2021 by Seb Basco
I will never go anywhere else. Great, honest service. He never talks down to me despite my lack of knowledge about cars, and takes time to explain things in a way I can understand. He always tries to save the customer money. He is a decent man and I recommend him to everyone I know.
