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“I waited outside for my package. By the time I drove my vehicle around to the front of the building the FedEx truck was coming. I was able to get my package right after the driver took the picture.”
“I am so happy this store is in this location, it makes it so easy to get to. Also, the staff is super knowledgeable. I have gone in with some questions and made such silly shipping mistakes but they have answers my questions many times AND fixed my really really silly mistakes. They have been nothing but nice to me and very pleasant. Thank you staff!”
“I showed up 10 min before close with multiple things to mail and was not completely organized, and the man working was friendly, efficient and very helpful, not just me, but also to someone who walked in behind me who is having challenges of their own. I have always had excellent experiences at this location.”
“Fantastic experience. Staff was very courteous and extremely helpful to get shipments out under a rush deadline I had. These folks know customer service, and make it a priority!”
“Exceptional packing services! This company exceeded my expectations with their meticulous attention to detail. The team was professional, efficient, and ensured the safety of my items during transit. Communication was seamless, and the overall experience was stress-free. I highly recommend their services—definitely deserving of a 5-star rating!”
“My 7 year old said I needed to leave FedEx a 5 star review. So here I am. But, on a serious note, this location has always been awesome. Ryan, Dennis, D&D (I don't know his name but in my head gave him that nickname cause he plays D&D lol) and the rest of the crew are all friendly and great at their job. And most importantly to me, FedEx has about a 99%.5% success rate with getting my packages delivered on time and undamaged. (I ship a LOT).Keep up the good work guys!”
“Claire worked with us to design and develop the prayer cards and Thank You's for a funeral. She was very helpful, very professional and helped to develop an outstanding final product.I would definitely recommend!!”
“Came to this post office to renew my son’s passport. I had forgotten the birth certificate and the postmaster let me run home and get it so we could process his application. She was extremely accommodating and super nice! Very grateful for her!”
“I was in the area, and I needed a notary. I got there close to closing time, so there wasn't one available for me, but there is one available during weekdays from 9 to noon only. It's best to call first.”
“I came in to the Germantown FedEx location and was given excellent service by Tiffany. She helped me navigate all the steps to expedite renewing my passport. It was a difficult process and she took the time to check every step with me. She gave great suggestions and I left feeling so grateful for having her support!”
“I had a very detailed tedious and large project that had the additional factor of containing precious documents. Ryan was unbelievable. He was super professional, patient, knowledgeable and friendly. He never squabbled about my last minute changes or the huge number of details involved. He was an excellent manager and communicator and worked to help keep me in budget. He was so pleasant to work with and I am super grateful. He made this beast of a project seamless. I also want to make mention of Nick who was always aware of my project and helpful and even carried my 50 pound box to my car. Great work!”
“Amazon returns are a breeze here! They have a machine where you can scan your Amazon QR code, then put your item in a bag. The machine spits out a label that you can use to seal the bag, then you drop the bag into a designated spot. Then ta-dah! You're done! You don't even have to wait in line or talk to anybody! Easy peasy lemon squeezy!”
“Great experience yesterday with online ordering some prints! Ready when promised, great quality and the store staff person Sam was friendly, helpful and went the extra mile to make it happen. Turned out they had run out of the specialty paper stock I needed, so she drove to another store to get more and make sure my job was finished on time.
Even more impressive is Sam was energetic, friendly and helpful when I arrived 10 minutes before 7 PM closing. She was solo and helping a shipping customer when I arrived, but gave me a friendly greeting when i came in like it was just opening time. Took care of me and another customer than came in last minute too. great experience.”
“Everyone is always friendly and helpful when I stop in. Quincy, who is in training, was incredibly helpful and friendly today with assisting with my return. I wish I could put a review on FedEx's site but I have no idea which store number this is. Thanks so much for the amazing service, Quincy!!”
“UPS in Fond du Lac, WI is the one I send my boxes, etc. from. The employees are prompt and efficient. They could be more friendly though, however, they are young adults.”
“Everyone who I've worked with at this location has been amazing and extremely helpful! Shoutout to Bianca and Don, they were great and provided quick service! Thank you”
“These guys are always friendly and efficient. Wait times are minimal, even during peak seasons. I’ve been to several Customer Centers but these guys are the best.”
“People are quick to trash talk on Google. Had a great experience here, was in and out in literally 2minutes. Super friendly and helpful. He took my item and label and packed it up for me… wouldn’t hesitate to come back again.”
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“Jenny and Deonna were SO helpful helping us package a return of an obnoxiously large bean bag chair from amazon. Beyond wonderful customer service and assistance from these ladies!!! Thank you again!!”