2 - 5PM 9AM - 1:30PM
N95 W, 17707 Shady Ln, Menomonee Falls“Seriously an amazing staff in this pharmacy! They work their tooshies off and are still taking the time to go above and beyond!!!! I appreciate this location and it's staff sooooooooooooo much!!!! So friendly, so helpful and knowledgeable.”
8AM - 12PM
W180 N8000 Town Hall Rd, Menomonee Falls“The best pharmacy ever! Medications are always in stock, unlike other pharmacies in the city! The staff are always professional and courteous. The pharmacy is always very well organized and shelves are well stocked with vitamins, supplements, cough drops and most essential needs. Thanks Froedtert Town Hall Pharmacy!”
9AM - 1PM 1:30 - 6PM
N77 W14435 Appleton Ave, Menomonee Falls“Mac and Loren (the pharmacists) are simply amazing! They know their customers well and if they don’t, they strive to get to know their customers’ medical history well. One cannot overemphasize the importance of this characteristic. They are customer-focused and customer-centric. They are very polite, courteous, and friendly and completely conceal the stress they (must, I imagine) go through in their role addressing the needs and urgency their customers bring to them vs. all the other hoops they must jump through—including documentation, dealing with ill-informed people at medical offices, prescription approvals by pharmacy benefit managers, and the compliance requirements. I don’t know anything about their personal lives, but if they have any personal issues like every American does, they don’t show it on their faces or allow them to affect their personal behavior. They just take these things in stride and muddle through with poise and equanimity. They never get upset, and are always happy to talk to their customers.
They train pharmacy technicians and the full-of-nonsense entity that owns this business send the trained people elsewhere.
It’s very clear to the observant eye that they need support with a permanent tech, and more room in their pharmacy. This is a very busy pharmacy. The management recently approved them a ½-hour lunch break which they owed them for years on end.
Mac and Loren are so vital to my healthcare, and so well help me keep my health that I would never return to this pharmacy if they leave or are transferred elsewhere.
In summary, I can’t say enough about their professionalism. If (or if you’re fed up with another one) you want a great pharmacist at a pharmacy that has extended hours, is accessible via drive-through, and has a customer focus, then this IS the place.
i only hope their employers appreciate the value they bring to their business and the community they serve.
PS. Neither is related to me in any manner, and I have no conflicts of interest. I only write compliments that I mean.
This is an addendum from 9/6/24:
My wife and I went there to get our flu shots. Getting an appointment was quite easy, and Lauren got us a slot for 9/6 on 9/5. All the paperwork was ready; we just had to update the questionnaire. Mac was working and was cordial and inquired whether we needed any help with anything else. Amy (?name) the tech, gave us the shot. She has been filling in, and was well trained to make them no more painful than a mosquito bite. All in all, we were in and out in less than 6 minutes.
This pharmacy and the professional staff that work there (Lauren, Mac, and the technicians) are an asset to the community. We get all our vaccinations and medications there.
Thank you (Lauren, Mac, and the technicians). It’s clear they need more space there. Hope their management sees it the same way as we do.”
“We took our three girls here today for their first dose of the Covid vaccine. The staff handled my anxious 10 and 6 year old awesomely and then when it was our 9 year old’s turn (she is nonverbal and on the Autism spectrum and new experiences like this can be very difficult for her) the pharmacist and woman checking us in were SO incredibly kind. We were completely blown away by how easy and effortless they made this experience for us. I can’t thank all the staff at the Menomonee Falls location enough. You honestly made my day! Thank you so much.”
“They ate always very helpful. Even if you arecjust checking out with ite.s in the back
Got my flu shot there was as easy as it gets
Great store.”
“Most of the cashiers are very friendly and helpful. The store itself usually has the products that I need, and the pharmacy staff are all pretty good, but the do get backed up around 5. All in all I really like the store.”
“I just spoke with Meg, a technician at this pharmacy. She quickly was able to help me transfer prescription from CVS to this pharmacy. It should be ready in 24 to 48 hours. Super painless process, and easy to actually talk to a human when you call them!”
“It’s a decent Walgreens. Got good days and tough days. Most mornings it’s nicely staffed and things move quickly. Gets slow later in the day so I have it 4 stars.”
“I have been coming to Froedtert Town Hall Health Center in Menomonee Falls since it was built. Prior to this, it was known as Medical Associates, and I came to this clinic for my medical needs for many years. I have found all of my doctors at Froedtert Town Hall to be knowledgeable and very helpful. The staff here are very helpful and friendly as well. I have confidence in all of my doctors and the staff. I always get my test results very quickly, and I like to go to this clinic for my medical needs. This clinic is very conveniently located on Town Hall Road in Menomonee Falls, and there is plenty of parking.”
“My first time in a CVS (I'm more of a Walgreens girl) and I was pleasantly surprised! Not at all what I expected! It was more like a mini Target store!
Clean, well stocked, had what I needed and was a quick in and out with the self checkout area.
Updated to say that: the store manager, Christine, was extremely helpful and a very kind. She had me laughing and put a smile on my face after having a horrible day. She was also thorough, making sure to check bags as people left... to make sure they're wasn't any stealing going on.”
“I go here every 28 days too 30 days for the last 22 years too fill Suboxone without this medication I had overdosed and had been hospitalized and resuscitation measures had to be used on me so thankful that read and research got this medication from the United Kingdom test trials to my Walgreens in two weeks time for me to clean up #EmilyPrudenceDrake”
“I utilize the Aurora Mail Order service on a regular basis. This is a wonderful service that is offered at no cost. The staff keep me up to date on my medications. I have not gone without my refills. Thank you”