LensCrafters on W18161 Appleton Ave is committed to quality eyecare, offering comprehensive eye exams, premium lens solutions, and a variety of designer brands like Prada, Ray-Ban, and Oakley. Customers appreciate the professionalism and helpfulness of the staff, including team members who go above and beyond to assist with adjustments and provide thorough explanations. Many reviews highlight the outstanding service from employees like Carla and Heather, who create a welcoming and efficient experience. The store accepts most vision insurance plans, ensuring accessibility for all customers. Overall, LensCrafters is recognized for its knowledgeable staff and dedication to customer satisfaction.
Everyone at this location was super kind and helpful. It was a great experience overall.
September 2025
Carla was awesome and helped with some adjustments to two pair of glasses. Definitely went above and beyond and cleaned both up nicely when she was done. Great store!
September 2025
Heather is 1 amazing lady... I have dealt with her on a few occasions and always professional and willing to help!! Thank you Heather for everything that you have done to help me.
