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April 2024 by Terrell Cunningham
Great service, very friendly, and took good care of us Ms. Donna & Ms. Roshelle :)
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April 2024 by Pheng Vang
Our baby girl turned 6 months recently. We were looking into getting her ears pierced. Erick was the man recommended by everyone. He helped us out right away and reassured us that everything will be okay. He’s very knowledgeable and a great person to talk to. I highly recommend Erick.
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April 2024 by Ann Lynch
Monica and staff were sweet and friendly for my daughter’s ear piercing. I really appreciate their knowledge and kindness throughout the process.Thank You!!
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April 2024 by Janelle Johnson
Donna was super helpful! Great service
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April 2024 by Jermaine Clark
Donna was great taking care of my needs
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April 2024 by S K
Donna was so amazing. Donna is a asset to this store. It took a while for me to make a decision but she was very helpful and patient with us. She and the team made the process so easy.Thank you Donna and all so much for making this a great experience.I would highly recommend this location., they have a great selection and great staff.When in the store please consider donating to St. Jude.
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April 2024 by Jen W
We came to Kay to get my daughter’s ear pierced and had an excellent experience. The staff was very professional, friendly, and did a great job. The store is very clean and the quality of the earrings was excellent.
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March 2024 by Scott Mac Callum
Excellent customer service all the time, Eric at the Menomonee Falls store in Wisconsin was a pleasure to deal with.
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March 2024 by Angela Baker
Ring cleaning
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March 2024 by Dominick Dear
I went in to check out some earrings and watches and was led in the absolute perfect direction by the jewelers! Monica was the greatest help and recommended some black diamond earrings and watch to match. They fit my aesthetic perfectly and I was immediately sold. Highly recommended buying from this location.
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January 2024 by Precious Smith
I had the pleasure of meeting Erick he helped me with getting my ring sized and answering my 20 mins worth of questions not once did he make me feel rushed or as if he was wasting his time by answering my questions even though I wasn’t buying anything
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January 2024 by emma wenske
The associate that was helping me was super rude the entire time I was there. She made me feel like a problem and that I was inconveniencing her by having to call another store. I should’ve gotten her name but I just wanted to leave.
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October 2023 by Nova E.
Great experience working with Erick! He helped me pick out a gift for my Mom for our wedding and even advised that if I just waited a day there would be a sale that gives me 25% off. That’s good salesman ship. He was also great to just chat with which is a nice change from the trend of younger workers not being great at customer service. I highly recommend this location. Great selection, great people!
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October 2023 by Lisa Zylka-Wicke
My husband and I recently upgraded my wedding set. I wore it for a while, and ultimately decided it needed to be resized. Mattie made sure that my new wedding ring would be back in time for me to wear to our daughters wedding. She definitely went the extra mile to make sure and put a rush on the order. Customer service was outstanding!
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July 2023 by Morgan Bayer
Monica was a lifesaver when I lost my diamond. She made sure everything was up to date on the accounts and that all the records were there to help make the process a million times easier!