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May 2025 by Erika Hernandez
Great service at the store, always clean and everything in order, they always assist customers and are very friendly employees, I love to visit cvs, thank you for a good experience 😀
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March 2025 by Pat Greco
The Menomonee Falls CVS demonstrates a genuine commitment to service and personal care to those they serve. Every time I'm in, the front teams welcomes me and offers assistance. The pharmacy team is responsive and willing to help. I'm glad they are in the Falls.
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December 2024 by Tyler Nordstrom
Am shocked at the bad reviews for the Pharmacy. I have always had nothing but great experiences here.
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November 2024 by Diane
A very nice store with very wonderful employees. Helpful. I wish I could remember the names of the man and woman who helped us with our purchases. Thankful that there are places like this where you don't have to leave feeling like they did you a favor by simply doing their job. Thank you for hiring such nice people.
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November 2024 by SHELOVESMISTER 1K
I received a phone call about my medication, and the lady on the other end was very rude and disrespectful. She did not show proper educate or respect for me.
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November 2024 by Justine Liu
IT WAS GOOD
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October 2024 by Amy Goodemote
Pharmacy opens at 9. It's now 9:15 and they are still not opened. What time do you actually open? Maybe update your hours.
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July 2024 by Allie Kat
Always polite friendly and go above and beyond!!!
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April 2024 by Michelle M
My first time in a CVS (I'm more of a Walgreens girl) and I was pleasantly surprised! Not at all what I expected! It was more like a mini Target store!
Clean, well stocked, had what I needed and was a quick in and out with the self checkout area.
Updated to say that: the store manager, Christine, was extremely helpful and a very kind. She had me laughing and put a smile on my face after having a horrible day. She was also thorough, making sure to check bags as people left... to make sure they're wasn't any stealing going on.
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December 2023 by Julianna M.
Don't come here unless you want to come three separate times just for them to refuse to give you your medication. My husband was unable to get his meds when we were back home in New York so we had to get them here. We went multiple times the first time saying they don't know how to bill tricare. Then they said we already picked up our medication. The last time we went they said they didn't have enough of his medication. If you don't want to be running around in circles don't come here.
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November 2023 by Sawyer Link
Great Staff in the pharmacy and try their best to get everything ready and most convenient
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October 2023 by D Schaub
Waited 10 minutes to return one item.Store service sucks. I’m not talking about the Pharmacy personnel.
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October 2023 by no1gpangma
What a scam !!! I got what's supposed to be a 30 day supply of my meds the last two times here. First prescription I received a total of 14, and the most recent one I received 27, and amazing enough, I paid the $35 copay both times !! This for a very common type 2 diabetic medicine ! They should offer me the rest cost free to complete the order, as they're getting paid for it.... I'm switching to a different pharmacy!
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October 2023 by Jill Levy
Yesterday morning I had 3 refills to pick up. My doctor sent in 2 new prescriptions for an illness as well. I received a text saying that there was a problem with one. I tried to call the pharmacy but their phone lines were down. It turned out to be every local store. After trying for over an hour I called the corporate office. After being on hold for the pharmacy department for almost an hour the woman was not helpful, but extremely condescending, as she told me that "these things happen" and to wait for their lines to be up. After another hour I finally got through and was told that they were ready. There were 3 cars in front of me, but I waited. When I get to the window a voice asks if I have a barcode. I have no idea what she's talking about. She asked if I received a pickup text. I told her I confirmed over the phone. She said that I could get out of the line, she'd send me a new code, and then I could try again. As there were now multiple cars behind me I said no. A guy comes to the window and asks again for my barcode. I explain that I confirmed verbally, and am picking up verbally. Instead of just starting my pickup he goes into this long spiel about "how busy they are", and how their customers should be "stepping up to help them". I'm 63. I don't do barcodes, QR codes, or anything else. I also don't do the representatives job. Last night I open one of the meds and it states that the instructions are attached. They weren't. So I call this morning and the guy tells me that they are attached. I had to tell him that they weren't 3 times before he stopped telling me where to find them and actually heard me. Poor service, no dosage instructions, what else could be going on? Scary.
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October 2023 by Kyle Ashley
Screwed up my prescription then disabled it and blatantly lied about it to me and the doctor's office. I'm filing a report to DSPS
