Understaffed - long wait times. They hand you your money face down, face up, flipped around - not professional. They are a Toronto-based multinational investment bank. I'm looking forward to changing banks soon. At least I'll try to go to the Germantown location instead.
May 2024
An hour an half on their phone still no service, your customer service is really bad .
January 2024
Nicole was a great help with a time sensitive wire transfer. Quick, kind and patient—thank you!!
