Kitz & Pfeil Ace Hardware: A Trusted Community Fixture Since 1913 Kitz & Pfeil Ace Hardware has been a reliable source for the local community for over a century. As a locally owned and operated Ace Hardware store, they offer a wide range of problem-solving products, from locks and screws to lawn and garden supplies. Customers praise the store's knowledgeable staff, who provide personalized service and guidance to help them find the right solutions for their needs. The store's commitment to being "the Helpful Place" is evident in the positive reviews it has received. Customers appreciate the staff's willingness to go above and beyond, whether it's sending a personal thank-you card or providing detailed instructions on how to maintain and use a new piece of equipment. The store's convenient location and selection of quality products also make it a go-to destination for the community. While some customers have noted occasional issues with pricing or store hours, the overall sentiment is overwhelmingly positive. Kitz & Pfeil Ace Hardware is regarded as an asset to the community, providing a personal touch and reliable service that sets it apart in today's retail landscape.
Kitz and Pfeil in Menasha is my new favorite hardware store. I knew exactly what I wanted and didn't know how to proceed. Troy was extremely helpful and when I went back because I couldn't assemble it; he helped without making me feel embarrassed. The check out person and Troy made me feel like their only customer....... read full comment
October 2025
Almost all Ace Hardware stores are very good. This one is big on Stihl machines.
May 2024
Great staff. Very friendly and helpful. Always find what we need right up the road. Wish they were open longer!
