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January 2024 by McKenzie Olson
Tray and Dakota are absolute gems! They were both so kind and patient throughout my whole experience, taking time to answer all of my many questions. Couldn’t recommend either of them or McFarland US Cellular more!
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January 2024 by Ida Balderrama-Trudell
We came in today to upgrade a phone and it got complicated. We were very impressed with Corey D-very helpful, patient amd knowledgeable. Great service!
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May 2023 by Carly Wilson
Thank you Clara for the quick phone upgrade and great & friendly service!!
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April 2023 by Cheryl K
Michelle and Clara deserve a big raise! They were both willing to take as much time and effort as needed to resolve my phone service issues. They always have a constant stream of people coming in the door they have to juggle and they did it with so well. It was reassuring that they were so knowledgeable and caring and able to think outside of the box. They definitely go above and beyond!
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March 2023 by Allan Pisula
The experienced staff and management, especially my sales lady went far and beyond in help.
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December 2022 by Cassidy L.
was attacked verbally by a raunchy lady with curly hair and glasses. couldn't get a word in before we were pushed out the door. she should find a new job, customer service isn't for her obviously. wouldn't reccomend to anyone, because of this specific lady!
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December 2022 by Lynda Ruchti
The quality and professionalism of Clara’s work today was impressive.
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November 2022 by Tammy Helgestad
Clara was soooo helpful . I just loved her! She taught me a lot and I’m bright!
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October 2022 by Gina
I went to pay my bill. This location is closest to my home. Garth asked me if I wanted to change my plan. I replied no twice. He repeated the reason he thought I should change my plan, as if I didn’t hear him the first time. Garth asked for my ID but I left it in the car. He made the changes without it. Am I not allowed to make my own decisions? I am angry. There was absolutely no respect for my wishes. He acted like he did me a favor. It felt condescending.
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September 2022 by Cole Younger
Garth has taken great care of my account, helping us with our last 4 phones. With the last one, he kept me from making a big mistake because he knew something didn't look right, even though I insisted. He was right, and if he hadn't double-checked, I would have made a big mess. Good looking out Garth!
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September 2022 by Byron Burk
Clara McGowan was the most helpful, pleasant consultant I have ever worked with. Solved all my issues.
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July 2022 by Rhonda Rideout
This store is a gem. Clara made my phone upgrade as painless as possible. She answered all my questions and showed great interest in making sure that I was happy with my purchase. Thank you!
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July 2022 by Lyn E Harris
Five stars for service. My representative was so friendly and answered all my questions. I had gone to US Cellular at East town in Madison r for a new phone purchase 12-15 months ago the young man made everything sound so hard and difficult as I was trying to get a new phone. I was told to go home and back up my records for my photos and my contacts. He told me that procedure would take me several hours to do. I left with nothing done to put me into a new contract with a new phone. McFarland US Cellular Clara answered questions, explained, and copied all my documents from my old phone to my new phone in 40 minutes!!! What a wonderful employee you have!!
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July 2022 by Faye Hampton
Clara was so knowledgeable and had answers and recommendations to fix our phone plan issues so quickly. Thanks so much Clara!
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July 2022 by Stephanie Onsrud
I took my Dad here to get a new phone a couple months ago and had the pleasure of working with Clara. My Dad has always had the old school flip phone and was considering going to a smartphone. Clara was so helpful and kind we walked with a brand new phone! She even texted me later in the week to make sure he was doing good! We are going back today to get my grandma a new phone. Highly reccomend, they are fantastic!
