-
August 2024 by Jackie Brown
C.J. was our salesperson and he did a great job showing us all the new features on the Suburban. We just went in to get a couple keys made up and asked if they ever get in a Suburban. As it turned out, they had one there for us to look at and it had everything we were looking for a Suburban to have, especially flat storage when the seats were down (a definite plus) and the color white (just what we were looking for). C.J. showed us a lot of the other great features that our 2003 Suburban was lacking and some that our 2018 Tahoe had introduced us to. A great purchase.
-
August 2024 by Pretty Planet
I want a refund and you will read why. August 13, 2024 10:30 4 wheel alignment appointment. I pulled into the dock and stopped right in front of the service window and door. I thought to myself, this is good they can come out and get all that they might need. But an old man pointed me to move forward. I parked all the way to the other side of the building. I could see into the garage. I go to the service desk and
this old man now wanted my registration! After I asked why, another old man in plaid, who I saw in the garage, says to me, "To make sure you own the car!" I was stunned and became purely annoyed, now I am being called a liar. I say to the man at the computer who pointed at me to pull all the way to the other side of the building, "The Vin number is on the car!" This is the most unprofessional demeaning service I have ever received in my life. He makes a face of annoyance because now he has to work and now walk to the other side of the building. He asks, and I tell him how the car is behaving. He asks if I want a diagnostic, and I say no. I sit in the waiting room, and I do not hear other customers being asked for their registration upon coming in. Next, he calls to tell me they cannot do the alignment because the right ball joint is bad and that they will charge me for the diagnostic. It's $80 bucks ten dollars cheaper than for an alignment $90. I thought I was done with these car dealerships getting one over on me. I live nearby. When asked if I have ever been there before, I said no, to which he tells me I had with a Chevy Captiva in 2013, I said, "OH yeah, that lemon from Don Larson's in Baraboo!" Then I was offered to get the ball joint fixed for $500 the same day. I said no. I've known mechanics my whole life and where to get parts. Who is the manager? And why was I treated in such an awful manner? You will lose your local clientele and us hardworking people in these last glory days of these United States if things keep moving in this direction.
-
August 2024 by Cheri Lemoine
Customer service was great on all levels. The men were super good to work with!! Kudos!!
-
August 2024 by December Rose
Great shopping and buying experience. Sales Rep Ryan did a really good job.
-
August 2024 by Terrence Greenwood
Kudick always does a great job for me.
-
August 2024 by Karl Katuin
My car was put into the service bay right on time. The wait for the vehicle service was fairly short. Everyone at the dealership was very friendly and helpful.
-
August 2024 by Danny Klement
Kudik sales team made the buying process relaxed and easy Thank you
-
August 2024 by Natty Kranz
Painless! Feel comfortable there.
-
July 2024 by Robert Harvey
Lost my truck keys. They were able to look up my vin number and make me a new set without a problem! Thanks Kudick!
-
July 2024 by Debra Barreau
Our vehicle was serviced in a very timely manner.
-
June 2024 by Deb Jensen
As always a delight
-
June 2024 by Danelle Lubinski
Great service! Very friendly staff. I love my new car! Ryan is super great to work with!
-
May 2024 by Paula Tatzel
Everyone says hello. I had a question on something I never had before on a vehicle and Hans was nice enough to explain how it works.
-
May 2024 by Tammy Wetley
Excellent buying experience! They were very patient and understanding of any concerns and questions we had. I was nervous about buying from a small town dealer but will do it again! Dealer was easy to work with and very accommodating to our questions and concerns. Great experience and very happy customer!
-
March 2024 by Raymond Strack
Thank You for saving me money
