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December 2022 by Tyler S.
I remember when going through the drive through could be a pleasant experience, not anymore. the staff are extremely rude and unfriendly. I was greeted with a hostile attitude and an overall unfriendly demeanor. that's was only after waiting 45 minutes for 2 cars to get through the drive though. I understand having a bad day, But this isn't just one day. I would rather drive to the dells with these gas prices then come here in town.
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December 2021 by Bobbie B.
Half the time there phone is off the hook mall day and you can't reach them. I've had to wait a week for antibiotics and I got so sick and the prescription still wasn't ready. When I asked why she snapped and said she has a 1,000 prescriptions to fill. Hate this place
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November 2021 by Meredith R.
This pharmacy is ridiculous. It doesn't matter when you schedule your online pickup or if you have your doctor call it in - they will not have it ready when you arrive. I have been patient with the "staffing issues" but this is just bad business practice. They wait for your to show up for your script until they will attempt to fill it. Then you wait in line while they scramble around behind the counter for a half hour or more. This happens to each and every person in line - how efficient is this?! These people obviously do not feel good and Wal-greens is wasting their customers' time. This is a horrible way to show your customers that you care Walgreens. Poor practices. I will not be returning.
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September 2021 by Jan S.
Now I am not disappointed in the entire Mauston Walgreens, just the pharmacy. After a year of trying to get used to the long lines, long waits and indifferent staff, I have given up hoping they will change. At 1st I thought it was me. new to the area, new to the style of the service. Bit really, today was the last straw. 12 minutes at the counter while the pharmacist and techs talk about their possible raises, dogs and dogs riding in cars. Finally, after about 10 minutes, the Pharmacist says "I'll be with you in a minute", while a tech in the back says " I told her that 3 minutes ago" (with attitude by the way)..wait, what????? I stood at that counter silent for 11 minutes and no one said a word to me until the pharmacist said "I'll be with you in a minute". I am all over the lines, the waits, the lack of customer service the disrespect. There are plenty of other pharmacists out there. PS the girl in the photo department hill