State Bank Financial is praised for its exceptional customer service and dedicated staff. Reviewers highlight the helpfulness of employees like Christa and Stephanie, who are noted for their efficiency and personal touch. Christa assists customers in correcting paperwork errors promptly and provides a warm, welcoming atmosphere. Stephanie is recognized for her friendly demeanor and in-depth knowledge, ensuring that customers feel valued and understood, even during phone interactions. She is commended for going above and beyond to accommodate special requests and facilitate smooth transitions between branches. Additionally, Christa and Jake are celebrated for their outstanding support during home loan processes, making stressful situations manageable. Overall, State Bank Financial stands out for its commitment to providing a positive banking experience through attentive and skilled staff.
Christa located some errors some in my records and was very helpful in getting the paperwork corrected in a timely fashion. Thank you Christa!
March 2024
Stopped in March 8 with a question. Tracy Zimmermann was very helpful.
December 2023
Christa Tompson and Jake Martin were amazing to work with. I appreciate Christas warm smile and great service with setting up my account. Jack did an amazing job with my home loan and a short time frame.
