Kohl's is a popular retail store that offers a wide range of products to suit various needs and lifestyles. Customers appreciate the store's frequent sales and Kohl's Cash, which help save money. Shopping is made easy with hassle-free returns, including online returns, and options such as free store pickup. The store carries many brands in fashion, footwear, and beauty, including Sephora products, as well as items to decorate the home. Customers find the staff friendly, knowledgeable, and helpful, making shopping experiences pleasant. Many reviews highlight positive interactions with employees, like one staff member who assisted in choosing a hoodie. The store is also known for its community involvement through Kohl's Cares, donating time, talent, and money to improve local communities. While some find the store crowded and disorganized at times, overall, shoppers enjoy browsing a variety of items, often leaving satisfied with their purchases. Kohl's is a place where customers can shop comfortably in-store, online, or via the mobile app, with a focus on inclusion and making everyone feel welcome.
