Zimbrick Nissan in Madison, WI, is known for providing friendly and professional service. Customers appreciate the welcoming staff, with particular praise for staff members who are polite, kind, and knowledgeable. The dealership is efficient at scheduling repairs and diagnosing issues quickly, often offering loaner vehicles to make service more convenient. Prices for repairs and services are considered fair and reasonable by customers, who feel confident in the quality of work performed. The Service Center staff, including specialists like Neil and Korvin, consistently deliver helpful and courteous assistance, ensuring vehicles are repaired promptly and correctly. The sales team, including knowledgeable staff members like Brook Green, provides thorough vehicle explanations, making customers feel at ease with their purchases. Many reviews highlight the positive experience of vehicle delivery and technology explanation, leading to strong recommendations and future business intentions. Overall, Zimbrick Nissan is recognized for excellent customer service, professional staff, and a pleasant experience whether buying a vehicle or getting it serviced. Customers also note their intention to return for future car purchases, trusting in the dealership’s fair prices and attentive service.
