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November 2023 by Ashley Berghoff
Absolutely incredible! Had great communication and was able to get me in quickly when he heard I needed to travel. Was thorough and found that my brake pads needed to be replaced and charged a fair price. When I picked up my car he showed me the brake pads and they were getting dangerously low! He made me feel very safe as a young woman and I will be sure to go back!
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August 2023 by Lulu Wiley
Would recommend.Got my breaks fixed/ and a hub, belt replaced, blower motor replaced, AC up and working, tune up, oil chang and car computer secured safely (it was a mess) all done promptly and for under 1400. Would recommend. He's also so friendly and respectful of young women. I know it's hard to feel comfortable sometimes when you're a lady under 30 but he's very respectful and cool. Thanks again!
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June 2023 by Valerie Lope
My favorite Auto ShopThe owner is a great person who has always been nice and polite to everyone he comes into contact with. Service is always great and my cars are in great condition because of him. I’m not going to anyone else while I’m in Madison. This is the only guy I will see (after trial and error with other places) and I recommend him to everyone. If you’re lucky enough to get in, it’s amazing service but because of that, he’s pretty booked out. This guy knows his stuff
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June 2023 by Evan Lope
Brakes, calipers, and rotors were completely fried. He fixed it in a day and a half for a reasonable price and kept me posted the whole way. I'll never go back to a dealer owned shop again! Also, he couldn't be a nicer guy, and the dogs (y un gato) are a joy!Services: Engine repair
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May 2023 by Rebecca Maurer
Nicest person ever!! The mechanic was so kind-hearted and helped me out on short notice. Cute shop and sweet cat and dog. :)
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April 2023 by Rachel
He got me in the day of my call after I spent about an hour calling literally everywhere. He was friendly, fast, knowledgeable, and the price was great. I'm definitely going to take my car back.Only trouble was the shop is a little hard to find. Look for the red and black sign right before the fish place, visible from traveling east on Stewart rd.
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February 2023 by Luis Felipe Martinez
The best shop in town. Hiram is incredibly friendly, honest and reliable. He manages fair prices. He has my business for as long as I have a car. Thanks!
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January 2023 by Ellen Sims
Good communication, honest, fair and hardworking.I called for work on my starter. I was given a fair estimate and was spoken to like a friend. Drove out to the shop. Seemed like a sketchy alley entrance. Then I walked in and a dog and a cat came running at me, happily. The welcoming committe had me sold.The repair prices were not what was initially expected but it was understandable given the location of the starter and what had to be removed. I appreciated the communication when they found that out and they were apologetic about the initial estimate being wrong.
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January 2023 by Brian
Mr. Zapata is a perfect example of why I love small business. He is willing to engage at my level to explain things, and wasn’t afraid to tell me that an old car wasn’t worth fixing. Just a visit to his shop gives you insight into his method and mind as a mechanic. This shop is a MUST for Subaru owners, as they are his passion… but I’d trust him with anything that he’ll work on (all but EV and turbo engines, but he’ll do non-powertrain on those too). My favorite detail: he put an Outback engine in a VW Microbus!
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September 2022 by Paul linos
The music is is too loud. They have two dogs that are very hyperactive so it is scary to get down of the car. The owner can't heard anything because the loud music so he started yelling saying to get out of the car because he can't heard you. Very silly and rude.
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July 2022 by Jenna Kroeger
transparent people. clear explanations. fair pricing. quick service. knowledgeable about their craft. kind.to expand, i had an acceleration issue on my vehicle and i called zapata and when i brought my car in they verified the issue and were sure it was an rpm matter, after a greater look after i dropped my car off that was confirmed and i was made aware of the details of the problem as well as the fees i would accrue in addition to when the job would be completed. all went well and very efficiently. highly recommend this establishment and these people:)!!!!!!!!
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June 2022 by Valerie Lope (V.A.L.)
Yea I'm recommending this place to everyone - coworkers, friends, family, whomever will listen because these guys are fast, friendly, and just exactly what I was looking for. I used to take my car to the car place that closed down off of State St. and needed a new mechanic. I tried a few places in Fitchburg that friends recommended but they were way too expensive. These guys did a fantastic job and were exactly what I've been looking for. Not taking my car anywhere else as long as I live in Madison
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April 2022 by Kristen L
Can’t recommend Zapata enough. Reliable, timely, trustworthy and friendly. Family owned and operated, super cute animals too
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March 2022 by Philip Roberts
They have shop pets that are super friendly! A popular minority-owned business. They have good rates for quality work and won't upsell you. It's a small shop; don't expect same day service since they have a lot of cars to work on already. They're good people who put in hard, honest work.
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March 2022 by Jorge Alva
Even Hiram got COVID, they repair the brakes of my car.Excellent service as always...Everything A1!!!!Highly recommended!!!Services: Brakes
