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January 2023 by Erin Hughes
I recently went here with one of my friends who is losing her vision. The entire staff is super amazing and they have a really cool old building. As my friend had questions about her cell phone, we met with Jim, the computer guy. He was super helpful and has a great sense of humor. My friend was initially really hesitant about coming here. Jim's easy going personality and the comfortable method he used to convey knowledge helped her relax and get the information she needed. I wish everyone was as knowledgeable and caring as Jim was during this appointment. She can now read my text messages thanks to the information Jim provided. The Council also has a great store full of terrific items which can help people who are losing vision. The store guy was Greg and he gave us a tour of all the products and was full of answers when my friend had questions. He even told us about a couple of items they could special order if necessary. Again, he was easy going and conveyed what he knew in a thoughtful and respectful manner. I can't say enough positive things about this organization. They are really good people who have a ton of knowledge to assist people who are losing sight. I highly recommend checking them out if you or someone in your life is in need of their services.
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November 2022 by Lynda Snider
I brought my 92 year old lady friend who suffers from macular degeneration to see if we could find a lighted magnifier that could help her read. Both the staff members were absolutely wonderful - patient and helpful - in finding a perfect fit. In addition, she found a telephone with huge number keys and the staff helped find sunglasses that not only shaded glare but also allowed her to read road signs on the way home. I can't say enough great things about this special place.
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October 2022 by Liz R-L
REALLY go here if you're suffering from migraines.I had no idea special sunglasses could help!
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September 2022 by Mardell Zuercher
If you need accessibility assistance this is the place to go. Amy is an angel. She is like having a paid consultant. They have many aids to try and purchase to improve your access. They are a non-profit organization who love to help.
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August 2022 by Steve Schwoegler
If you have or are begining life with low vision, this is a must stop. Many pieces of equipment and a friendly knowledgeable staff. If you are just curious, stop in. Clean, great lighting and organized.
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May 2021 by Jennifer Bull
I asked for assistance with my vision problem. I wanted to purchase assistive devices from the store to help me with visual disturbances from my brain injury. Because they didn’t deem my vision problem to be bad enough, they chose not to allow me to purchase from the store in order to help me see better. They acted like I was stealing children’s eyeglasses. I wasn’t trying to get anything for free, even though this equipment would help me be able to improve my reading. I asked if I needed a referral from my ophthalmologist or rheumatologist or neurologist, they simply said no. This conversation was over the phone, so I’m not sure what they used for their criteria to refuse service.
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May 2021 by David Wandel
Just perfect....
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February 2021 by Anne Way
Took my father here many times. It was his favorite place to shop for help aids. The staff was always patient and never rushed him. They discussed his options and gave advice as well. He had macular degeneration. They assisted with websites and programs.
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August 2019 by Candice
The WI Council for the Blind is a fantastic organization. Mitch (who answered the phone) could not have been more personable, professional or patient. He was a godsend. Mitch provided me with names, telephone numbers, and websites along with additional advice and suggestions. He wasn’t in a hurry and took his time answering my questions. A truly wonderful young man. I cannot write enough good things and WCB and Mitch.
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May 2019 by Kris Klubertanz
Great experience. Mitch took the time to listen to our needs and explain the products! Will most certainly be back!