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March 2024 by Thick boy 57
Great place for families and all styles!
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March 2024 by G Finnin
Great experience, thank you Willow! My daughter tried on 14 dresses, and narrowed it down to 2. Willow recommended she try on one more, one we would have NOT selected and my daughter said YES to this dress. The whole team was awesome and made this a great prom experience for the family! Kudos to Willow and the team at Windsor.
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March 2024 by Brenda Martin
The ladies at the West Town store in Knoxville Tennessee are amazing. They did not rush us into buy just any prom gown. They know how special it is for my granddaughter's senior prom. They get a 10 plus score from me.
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January 2024 by Genie Balsley
Great customer service from this location! Love Willow.this time I was helped by Leslie she found what I needed and more!
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August 2023 by Nugget
Great service ! This staff loves their job I was there on a busy Saturday and it was so much fun in the store !
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July 2023 by Google user
Spent 20min picking out clothes just to be told that we couldn't use the dressing room because they already mopped it. Probably would have bought $200 in clothes. Waste of our time.
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July 2023 by Adam Drover
Spent 20min picking out clothes just to be told that we couldn't use the dressing room because they already mopped it. Probably would have bought $200 in clothes. Waste of our time.
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July 2023 by Joe
I don’t shop very often but this was a great store , I will come see Willow again as she made it very easy for me.
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June 2023 by Destiny Thao
Old big blonde lady, probably the manager, is very rude. Has an attitude and clearly hates working here. If you didn’t want to help, then don’t ask.
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February 2023 by Danielle Toney Munz
Great place to find a reasonably priced formal dress! Friendly customer service.
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October 2022 by Keith Bentel
Sadly just had a very poor experience at this location. I purchased two dresses for my daughter 8 days ago. At the time I was told by the employee that I could return either of them within 14 days. I expressly spoke with them about this because I knew we were only going to need one dress because my daughter was not able to come with to try them on.When I stop back out today to return one of the dresses the shop was closed for over a half hour with an out to lunch sign. After waiting all that time when I went in to do the exchange I was told that I could not return this item due to it being "Out of season".I just bought it 7 days ago so it's the same season. Also I explained to the employee that I expressly spoke to the person when I purchased it and was told that I could return one of them no problem within 14 days. She said they couldn't do anything and then started helping the next customer. Very disappointed...
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October 2022 by RD M
Affordable women’s dresses, tops, skirts etc for special occasions. Good style and quality. Home coming dresses , formal dresses and wedding guest dresses are beautiful. Helpful staff. Excellent location, very convenient.
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September 2022 by Ruby Manjaly
Affordable women’s dresses, tops, skirts etc for special occasions. Good style and quality. Home coming dresses , formal dresses and wedding guest dresses are beautiful. Helpful staff. Excellent location, very convenient.
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August 2022 by Chuyin Zeng
I had the best experience at this store after having a really bad one at the east side location. The sales associates were much more friendlier here and were more than happy to help me with my shopping. The store manager was also there when I went and was so nice and answered all my questions and even got me a fitting room started. They even offered me the option of looking up and ordering an item they didn’t have my size in online. The store was very clean and had a lot of selections to choose from. Definitely will continue to shop here instead of the east side location.
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May 2022 by Amanda P.
I went into this store and one of the workers smelled like weed and wouldn't help me at all and would just walk away. It was very unprofessional and I would not recommend shopping here!
