“I had my first experience with Discount Tire on the east side of Madison, and I am very happy with their service! First, the scheduling process wad easy and efficient - always a plus. Also, they were very busy when I had my appointment, but still managed to get my vehicle in and out in an hour. One of the front desk workers was also very accommodating. I walk with a cane and he made sure to go out of his way to open doors for me and even stood out in the rain to get my car door. I will definitely return to this location!”
“McDermotts definitely seems to be giving every aspect of car repair their best! Had my Veloster serviced a couple weeks ago and I'm extremely glad that I did.
Communication was great! Realistic expectations were set at check-in. Check-in was quick and direct. Updates from the shop ensured I was never left wondering what was going on. Cost was more than reasonable and everything was explained on the bill in clear itemized terms. I had some questions after the repair and they all got answered.
Direct, honest service that respects my time. I couldn't ask for more from a car mechanic. Will definitely be bringing my cars back in the future!”
“This place was really awesome on Friday 6-21-24 pulled in there around 5pm with my f350 dually hunter was amazing got rite to work on figuring out my tires pulled in to the bay and like lightning he went to working on it coworker Eric came over to help as it was late in the day and they were great working together like a well oiled machine was out back on the road in no time very knowledgeable and informative worker's just a overall great great experience thanks again”
“I’m currently working a seasonal job in Wisconsin so I usually go to another Discount Tire location in the state that I reside in. But late afternoon yesterday while I was at work, I noticed that the side of one of my front tires was ripped. I was able to get to this Discount Tire location once I got out of work 10 minutes before their website said they were closing. Since they were so close to closing time the most that I was expecting was for them to see if they had the tire in stock and tell me to come back again the next day to get it replaced. To my surprise, they said that they could do it right away that evening. They got it repaired quickly and the employees that took care of my problem were 10/10 when it came to customer service. I definitely recommend this specific location if you are in the area and have tire issues.”
“Great local family run business located close to the interstate & East Wash. They are very attentive & the prices are competitive. Scott & Eric will be honest with you about repairs & they will not do repairs without approval. Only engine work, no body. Handicap accessible with restrooms available. They will answer all questions & will send you the service inspection report. First time customers get a courtesy inspection & they are very thorough. They offer free rotations if you buy the tires through them. I recommend Smith’s to everyone.”
“We had Air Conditioning issues on one of hottest days of the year. Although they were booked they got us in. The problem was sort of severe and costly / but they can came up with option 2 which allowed cooling of the front at a much more reasonable cost. Highly satisfied!”