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June 2024 by Justin Linden
I think this is the probably the worst run business I’ve ever had to deal with. Very frustrating for me and the family and friends that have to deal with them as well. It’s been that way for years
* Im just speaking about the pharmacy. I’ve never had a problem with anything at the regular store.
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January 2024 by Sergia Natario
I need to stop in to rave about Hali's (sp) customer service at the pharmacy. This human was patient, kind, and very efficient at her job. I just had an exceptional experience as a customer. Thank you so much Hali! Customer facing entities need more people like you. Keep up the great work!
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January 2024 by Howard Trachtman
Pharmacy staff and store manager have an attitude that they are doing you a favor. Poor training in customer service. It starts from the top down and you can see the poor client services are from the store manager. Disrespectful and rude. Some of the employees should not be interacting with the public
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December 2023 by Janet Passaniti
Too few people working in the pharmacy. Long wait times.
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December 2023 by Maggie Ackley
After lots of frustration with my scripts, I switched pharmacies outside the Walgreens network. I'm much happier. The staff is overwhelmed/overworked which puts them in a difficult position. I imagine the staff is doing their best with the resources they have.
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December 2023 by Juniper Berry
After lots of frustration with my scripts, I switched pharmacies outside the Walgreens network. I'm much happier. The staff is overwhelmed/overworked which puts them in a difficult position. I imagine the staff is doing their best with the resources they have.
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November 2023 by Andrew Schnick
Medicaid canceled my medication refill for some reason that I have been on for years. From the website, it seemed the reason is that Medicaid does not pay for home delivery for prescriptions. Okay, fine (IDK if that is true or not, seems fishy since home delivery is free) but my medication is no longer listed on the website, and not being filled at this pharmacy. I called my doctor to send my prescription to Pick n' Save's pharmacy instead.
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September 2023 by Zachary Schwartz
The store part of this Walgreens is fine, but not good enough to even remotely move the stars above one for a single reason: this has to be the absolute worst Walgreens pharmacy in existence. I have never spent less than 15, 20, or even 30 minutes waiting for a prescription, even when use is light. Avoid at all costs. Order your meds online from somewhere else if you possibly can. AVOID.
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September 2023 by Rick Jenkins
After waiting for the car being served in the other lane, they got on the intercom and said you will have to come back after 2 pm, why didn't they tell me when I was waiting for my turn
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September 2023 by socail media
Walgreens to cut payroll has outsourced the pharmacy department that could not help me at all. Call Costco they have been incredible compared to Walgreens. I guess there is not enough money in the drug business to hire proper help
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July 2023 by Teresa Kelley
For 2 days I had to call my clinic for a refill, walgreens staff told me to. I don't have time for games.There must be people helping out the pharmacy that don't usually work there. I don't know. I have had the staff and a pharmacist give me the runaround. Nobody needs this!!
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July 2023 by Chata Cruz
Excellent, there are always very good specials, I like to take advantage when I go.
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March 2023 by John Herbst
Walgreens is my one stop shop for all things health care, body care, prescriptions, OTC/Over The Counter medicines and skin care products.Be it sunscreen, insect bite or poison ivy soothing ointments, pain or inflammation relief, headache relief, they have it.Also, their supplements and vitamin section is unmatched in quality, price, and great selection. From name brands to smaller suppliers more localized, you can find just about every item all the others carry. Whether comparing CVS, Walmart, or warehouse food stores, Walgreens matches them all, plus it's convenient and there's locations everywhere just minutes away from anywhere in Madison.Whether health, beauty aids, cosmetics, back support or therapeutic hot/cold pads, Walgreens carries it. Almost anything a health professional recommends for treatment of injury or illness, you will find here. Plus, they have a nice snack and beverage area, with ample cooler space for sandwiches or even meals.
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February 2023 by Neil Ferris
Expect consistent 20-30m wait to pick up prescriptions.
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November 2022 by Fawn Hawpetoss
I’ve had very, VERY poor interactions with a younger pharmacist there in the past I will not embarrass him by using his name. However yesterday I had a very very positive experience which were in my heart with the older pharmacist. I truly regret that I did not catch his name but he was an older Caucasian guy (I think) with glasses. The understanding and compassion that he showed me were not soon be forgotten. The world needs more people like him. Thank you.
