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July 2024 by Mike Marty
If you value your time for Pharmacy, go elsewhere.
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July 2024 by Abigail Darwin
Wildly incompetent barely begins to cover the pharmacy at this location. I had a pharmacy order transferred here for pickup. They were supposed to have it ready in 90 min. 4 hours later, it still wasn't ready. My husband went to pick it up for me. He finally was able to get it. After he had picked it up, they texted me it was ready. Thanks. Then, when he got home, I found out they had charged me the wrong price. They were supposed to have charged me a certain price for my insurance co-pay, but then, with a coupon, the rx was supposed to have been free. But no, they had not applied the coupon, despite his multiple times asking them for reassurance that they had, in fact, applied the coupon. Then, today, I checked my online account, and it said that the rx was in process of being refilled (again?? It is a once/per mo rx! And there was an insurance issue (of course!), and it would be $815!)), so I had to put through a cancellation. Do they not have a record that I even picked it up? Ridiculous! I will never fill another rx at this location again!
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June 2024 by Phillip Gathright
Service here is certainly going downhill, and they seem to not care at all. Took them almost a week to refill one of my medications, and today, I learned that they'd had it and it wasn't scanned in. If I hadn't been on them for that, who knows how long I'd have had to wait.
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May 2024 by Julie Rojas
Photo was rejected by an embassy! Wasted 20 usd
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May 2024 by Robert Wilson
My life saving insulin is never in stock ..ive missed 6 weeks so far this year without it , an its only April..
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February 2024 by Brittany Maas
Go here at your own risk. I've had multiple medication errors since using this Walgreens over the past 4 months. When I asked for a staff members professional license they denied to provide this and denied that they could prove that their staff was medically licensed.
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January 2024 by Allison Herger
I have been at this pharmacy multiple times this year, and they are always busy. I got in touch with them via phone today after a long wait and they were amazingly kind and did everything they could to get the medication my mom needed. I appreciate all the pharmacy employees. I know how hard you are working. Thank you!
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January 2024 by Cel Marie
I do not know what is up with this walgreens for the past few months. Their walgreens prescription app is consistently giving false information- sending me texts and calls saying my prescriptions that are AUTOFilled are ready for pick up. I call to make sure and they say yes they are ready. I come then and then I'm told they are not ready and I need to come back. I come back an hour after they told me to be sure...still not ready. And they need my Insurance card again. Then while I'm waiting in the pharmacy drivethrough I get yet another call saying my prescription is ready...and walgreens worker at the window says an additional 10 minutes. What the heck???? This has happened the last few months. How stressful and time consuming.
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December 2023 by Mike M.
I have been a Walgreen's Pharmacy customer for years, but this location (3700 University Avenue) really needs to have an efficiency expert in and help them REALISTICALLY ESTIMATE when prescriptions will be filled. I'm 68, and trying to get a much needed prescription for Paxlovid so I can minimize the effects of Covid, which I tested positive for yesterday. I jumped through all the hoops of having the prescription called in by an online UW Health physician. I got an acknowledgement and an estimate that it would be ready around 11 am. It's now 3:45. i just get a repeat "we are running behind... we'll contact you when it is ready." There is no way to talk to a pharmacist from the phone number they give you on the site. You just get an audio version of the "we are running behind... we will contact you when ready." What terrible service.
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December 2023 by Anna H
I have good service and help at this Walgreens
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November 2023 by Allie Klein
Horrible customer service. Wouldn't fill a script because their "lunch break was in 15 mins"
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November 2023 by Jeff “Guy Smiley” G
Pharmacy is poorly staffed. Lazy "management". I will stick with CVS
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November 2023 by Jeff G
Pharmacy is poorly staffed. Lazy "management". I will stick with CVS
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July 2023 by Christian Bendfeldt
Variety of products, in addition to medications
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July 2023 by Sue Emerson
Poor service experience
