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May 2024 by Marisa Ahava Sood
No parking lot. Have to wait for service to pick up photos. Some of the photos didn't turn out well
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April 2024 by Dibyendu Saha
I went there to pick up my medicines today and the person in the pharmacy didn't use the correct pronoun for me. I feel like they are not allowed to assume and they can always ask!!!!! Just rating here since didn't felt comfortable correcting at that situation.
P.S. The irony is that I was there to pick up my hormones.
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December 2023 by Stacy Imhoff
My boyfriend just went to pick up cold medicine for me. Website says they are open til 12am. He entered the store shortly before 10pm and was told they were closing in 3 minutes. He said he just needed to pick up medicine. She again told him they were closing in 3 minutes and then she CALLED THE COPS ON HIM. Police arrived. He purchased the medicine and left. Going to stop patronizing all Walgreens after that experience.
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December 2023 by Stoney Macaroni
Likely the worst customer service on planet Earth. This location makes me disappointed in the human race.Apparently despite Western Union being operational within Walgreens until 10pm, my attempts to collect my receiving end of a WU Transaction were foiled despite entering all of my info correctly on the computer, by two shift leads two days in a row who seemed both too lazy and too incompetent to figure out how to finish the transaction and give me my money, with the excuse that they couldn’t do it due to the fact that they were too “understaffed” to collect money from the drawer and hand it over the counter to me despite having all of my information complete and correct. These thieves will be hearing from their district manager about the fate of their jobs soon enough.
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October 2023 by Yi L.
Very unpleasant experience. Specifically about a staff member.I was picking up my prescription at around 3:20pm today. I was told that they didn't have the drug prepared well yet so I had to wait for several minutes before I could get the drug. I waited for about half an hour. No one let me know the pickup was ready. I was already very unhappy about this experience.What made things worse is one of your staff members. She worked behind the "consultation" window at around 3:50pm. Her name should be "Angie Something" according to her uniform. She was VERY RUDE at me when I checked with her whether my pickup was ready after half an hour waiting. First, she was very impatient when I was checking with her, meaning something like "why are you here? None of my business". Second, when I asked if I could get my pickup now, she sarcastically said "didn't you see the line? Everyone needs to follow the line" as if I was someone who wanted to skip the line. I did not even know that I needed to rejoin the queue from the bottom (which took me another 15 min out of my life) because of YOUR FAULT that did not get my pickup prepared in time. Why could this person assume I was bad-mannered and deserved her sarcasm?I was so disappointed and hurt by this unpleasant experience.
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April 2023 by Jacob A
The pharmacists here love to loudly announce my prescriptions to everyone
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December 2022 by MAIYIA VANG
If I could give this pharmacy a zero, would love to because the customer service is so horrible. Told me I couldn't receive my vaccination due to an insurance issue, which is totally fine. Went to talk with the Pharmacist, Angela M., to ask for other options or recommendations and was totally ignored by her even though she saw me standing in front of the consult window. When I did get to talk with her because the lady that check me in asked her, she told me she didn't know what I was talking about and acted confused like I'm stupid or something. She kept saying, "What? What?...I-I-I don't know what you talking about." I was super frustrated at the way she treated me. According to her patient philosophy on the website, "As a Walgreens pharmacist, I am looking out for my patients’ wellbeing. By offering health and wellness advice and monitoring for potentially unsafe medication interactions for prescriptions filled at Walgreens, I am here to earn your trust." Unfortunately, she did not show any of those things she had said and there's no truth to her statement.
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November 2022 by Lexi
Young lady at vaccination station was very rude and would not let me get my flu shot I scheduled online 2 weeks ahead. Please do better, no one deserves this especially when every college student is getting sick.
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November 2022 by Thomas Budnick
Pretty good Walgreens store is pretty clean and has things in stock.
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November 2022 by Mateja C.
got a call saying my rx was ready.. got there and they couldn't find it and had to wait 30 min for them to remake it. not totally upset bc they looked short staffed but still frustrated
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October 2022 by R Stahm
I recently changed this to my primary pharmacy, and I can’t help but find it slightly unprofessional when the pharmacists loudly announce the type of prescription I’m picking up? In the past, it’s usually handed to me discretely, then I’m asked if I have any questions (which I typically don’t), and then the transaction is completed. Please stop letting everyone in the store know my personal health information.
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October 2022 by Anjan Karki
This has by far been my worst walgreens experience. 40 mins wait for a flu vacc?? N there is literally no one in line.. how are they serving UW Madison here?? Think abt the children…the children
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August 2022 by David Kaplan
Have to wait a very long time to get a vaccine that had a scheduled time. These folks are overworked.
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August 2022 by sri krishna Seshadri
Staff is always rude and mean . Would not go here if there was another option!
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July 2022 by Julia
just take your prescription somewhere else
