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February 2024 by Jami Z.
When I started with them back in 2011, we got incredible assistance. The service is definitely gone down not as friendly not as helpful.
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December 2023 by Terry Swadley
They were courteous, informative, and bright. I understood everything as the young lady explained everything in terms an old coot like I could understand, lol.
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December 2023 by Kevin H.
They have received payoff on my truck loan and even cashed the check over two weeks ago yet deny having received the check. They have been presented proof they signed for receipt of the check, that they cashed it (their stamp on the back) yet they deny receiving it. Merely to charge me more interest? Or just shoddy workmanship? After being a member for over 40 years its time to shift to Summit.
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July 2023 by Daniel Campbell
I appreciate my experiences at this credit union. Staff has been friendly, knowledgeable and patient. I like how staff has been able to work out difficulties, concerns, situations and misunderstandings in friendly, patient and professional ways. I like that they are local and the they have a change machine in the lobby.
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July 2023 by vijay kishore
The experience with this branch has been fantastic. Keep up the good work. Kudos to UWCU.
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May 2023 by Emma Krepline
John was super amazing and went out of his way to help us!
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May 2023 by Emma Macasaet
John was absolutely lovely! Polite and kind even when I was confused :)
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May 2023 by Dana Mendoza
John my boy, the realest guy ever and so helpful!!
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May 2023 by Mended Minds
Celia C was fast, efficient, friendly, and legit a good person. I felt comfortable opening my new Checking and Savings account. She explained everything, even though I didn’t have much time on my lunch break. It’s hard to find good customer service in these trying times of the work force. So to get great service from anyone is an absolute blessing. Thanks Celia, keep up the good work . (Joe)
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May 2023 by Raven J.
My next door neighbor has ONLY said GREAT things about this branch!! He’s been with them for years. I had NO IDEA it would be this simple and easy to set up an account with them. I haven’t had a financial banking account since… 2017/2018 maybe. The online process was very user-friendly and I love how thorough each category is. I can tell they care about the service they provide their customers! :)
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February 2023 by Cunshondra Miller
It's a good place to start building your credit
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December 2022 by Gabe Kemeny
Although I’m from Australia, my son is a math professor at UW. I opened an account at the State St branch and have never received such fine service from a financial institution. Nothing was too much trouble.The customer service I received from Mike Avery and the branch manager, Josh Kirk, was outstanding.
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December 2022 by Esther Fatuyi
I have been banking with UW Credit Union since my college days in Madison about 44years ago. The staff in my branch are very professional and always ready to attend to me even when I traveled to Africa and Europe. I feel very protected and proudly boast of the bank for efficiency.
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December 2022 by Rebecca Nesvet
Helpful, accessible, no line.
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November 2022 by Thi Tran
Very good services. A perfect place for college students to get started on their credit-building journey. I have a great experience with this financial institution. Highly recommended.
