Open 24 hours
311 N Frances St, Madison“As someone who doesn’t drive, being able to use Quality Transit is amazing. Kimberlee is hands down one of my favorite drivers. She’s always on time and has no problem helping passengers inside and out of her vehicle. She also has the kindest spirit and great with conversation especially if you have somewhat of a long ride to wherever you’re going!”
Open 24 hours
31 University Houses, Madison“I first signed up for a Zipcar membership in Madison, WI, and generally had very positive experiences there. When I moved to Boston and had a look at all these reviews I was kind of dreading the occasions when I would really *need* to rent one. I just figured, well, in a major city things are bound to be more chaotic. But I've rented 3x now with them and I was very happy with all of my experiences. I did have to contact customer service for each rental to deal with some issues (e.g., locked gate for returning the car, previous renter very late), but I got through very quickly to someone, and each of the people I spoke with was super helpful and very friendly. *However*. . . it's important to go into this with sensible expectations and to be prepared to change things up if needed. For my most recent rental, the person who had the car before me was stuck in traffic and eventually we had to switch to another car--not the company's fault, that just happens. For my trouble, I was offered a significant discount, which I appreciated, mostly because it allowed me to take care of a lot more errands by having the car for longer. In terms of renting strategically, you can do the following: (1) try to rent a vehicle that's in a less busy neighborhood, less usage on the car; (2) check out the vehicle in person beforehand to see if it's pretty beat up and more likely to present problems--also to figure out where the car is parked, which is not always easy to figure out; (3) try to choose a vehicle that does not have a lot of rental time before or after to avoid being delayed and to allow you to extend time if needed. To be honest, if I had someplace important to be (wedding, business meeting), I would either not rent a Zipcar, or have a back-up plan. Customer service: it's quite possible you may end up speaking with someone who is not in the U.S., not shocking that they're outsourcing. But the people I spoke with had perfectly good English, and I found them very pleasant. You would think from reading this whole string of reviews that literally everyone who rents a Zipcar has some kind of nightmarish experience. I'm going to guess that anyone who has a terrible experience is much more likely to post here?”
“As a ramen enthusiast on a quest to uncover Madison's top noodle spot, I recently visited Strings Ramen with a friend. Opting for the Sui Gyoza - boiled chicken dumplings with a spicy ponzu sauce - alongside the Spicy Crab Miso Ramen at Level one spice, our expectations were high. While the ramen was decent, it didn't quite hit the mark of extraordinary. However, the Sui Gyoza stole the show with its flavorful filling and zesty ponzu sauce, leaving a lasting impression. Service was impeccable, and the convenience of finding parking right in front was a definite plus in a city where parking can often be a challenge. Though the ramen didn't blow me away, the overall experience was enjoyable, making it a worthwhile stop on my quest for the perfect bowl of noodles.”