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October 2023 by Lisa Marie
I have been looking for the Hey Dudes Wendy Milky Way White (cow print) shoe in a ladies size 11 for a gift and have been hitting all kinds of out of stock in that size. I even called Door County and looked at NC stores I visited.I decided to give Tradehome Shoes a shot even though the website said that the sizes 10 and 11 were no longer available. Called the Madison West side store and talked to Nate, the manager. He found a size 11 in Green Bay-YAY, but it would cost $10 more to ship to me.I called the GB Store and spoke to Russ. He gave me the price and said shipping was free!! Bonus...any order over $50 is free...He wasn't allowed to take my order with a credit card, new company policy.Called the East Towne store and spoke to Eric. He provided the BEST customer service, just like Russ. He explained the change in policy and what I could do to place the order. Confirmed a few things with him, and we placed my order. I am so happy with the service I received at the East Town store, and will go back with any of my shoe needs in the future.Thank you, Eric!! Because of you, a young lady will have an unexpected gift under the tree this year...if I can keep them from her that long... :)
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April 2023 by Kinko
We have been going to this store for years and will continue to go there. This is the only store left with quality well made shoes at fair prices. The east side staff is the best I have ever worked with.
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March 2023 by Xena K
I usually dread any kind of clothing shopping, but Javier was very helpful and made sure that I got exactly what I was looking for. It was a very nice and comfortable experience. I don't usually leave reviews but I thought I would this once. Thank you!
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October 2022 by Joe Weber
Eric was a big help getting an ordered situated that was mixed up. Great customer service.
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August 2022 by Lynn Hale
Went in today just to buy some Hey Dude shoes that were on sale. Started talking about my daughter running cross country and how she did need new inserts. Eric was very knowledgeable and helpful. She loves her new inserts so far, and we love our new shoes. Hopefully she has a great running season for cross country without foot pain.
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June 2022 by Ben Minnis
Eric was awesome. I only ended up buying insoles but he helped me find the right ones and let me try them with a bunch of different shoes. You can tell he actually cares about helping people out which is siiiiick. Keep up the good vibes my dude. I'll be back.
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May 2022 by Benjamin M.
Eric was awesome. I only ended up buying insoles but he helped me find the right ones and let me try them with a bunch of different shoes. You can tell he actually cares about helping people out which is siiiiick. Keep up the good vibes my dude. I'll be back.
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April 2022 by Hayden Stott
Really great customer service! Wish they had a wider selection of shoes and sizes.
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July 2021 by E C
Needed a pair of shoes for my new career at the Post Office. Eric the manager was hands on and delivered great service and products. Will be back for more!
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April 2021 by Viri Quintero
My feet always hurt from standing all day. I went into this store was welcomed by Lewis. He showed me a pair that he thought would help. I didn't even look at any options. I have now worn these shoes for three days in a row n I'm absolutely happy with my purchase... my husband also got a pair that day that he loves.. definitely recommend!!!
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April 2021 by bryan grewer
Awesome staff and great recommendations. The Manager or Owner I believe helped me and I couldn't speak more highly. Thank You. I really appreciated your desire to help me, professional demeanor, and positive influence you have made on my feet and knees. Definitely look forward to seeing you again.
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April 2021 by Marjorie Blaschko
Amazing customer service. Manager replaced shoes purchased months ago but damaged. I bought 2 more pair on sale. Very helpful in my selection!
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April 2021 by Jacqueline Hutchins
Awesome employees and super helpful with getting a new pair of Hokas!
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February 2021 by Kayla Kozlik
Very nice customer service!
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October 2020 by Erin Schroeder
On weds. 10/7/20 i was in the madison store and was assisted by Lewis. I knew upon entering the store, they didnt have what i was looking for but Lewis showed me options that they had. A true salesman but never felt pushy or disappointed that he didnt make the sale. I will return and have told many about my great shopping experience. I appreciate a great shopping experience, which is hard to find these days, as I worked in retail 20+ years!