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July 2024 by Nic Maloney
Stylist and the rest of the staff were all very friendly. Stylist knew exactly what I wanted when I could barely describe it. Very worth!
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June 2024 by Zoe Celeste
See Saria for curly hair!! My hair looks SO good! And she is so sweet and communicative. Thank you Saria! I’ll be back :)
Hair type: Curly hair (2b/3c), light weight, chin length
Stylist: Saria
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May 2024 by em S
The first picture is what I asked for and the second picture is what I got. I came to this salon to fix brassy highlights that I received from another salon. The stylists explained that ashy highlights are very hard to upkeep and hard to achieve, which I very much appreciated for the upfront honesty so (from my understanding) we had agreed to lowlights. I had told her I didn’t want the costs of the upkeep and having to come back every 6-8 weeks. She ended up doing all over color and ashy highlights.. The highlights turned out very gold (as she thought they would which is why I thought we had agreed to do something different) and the all over color is nearly black. I contacted the stylist the next day to try and fix the problem and she said it would be an extra $60 because I washed my hair… There is no mention of this in their correction policy, that if you wash your hair you have to pay more? It says if you leave without it being dried and styled you may have to pay, but I left with my hair dried and styled. The amount of product that was left on my head was too embarrassing to be in public with, of course I had to wash my hair.. I also was charged $65 for a haircut which is fine because I agreed to the haircut but I was not informed that this was the cost which would have been nice to be told upfront. Unfortunately, this was very very poor customer service. I’m honestly just very confused by the entire situation, the stylist and I had great rapport and I felt comfortable enough to ask her to correct it but to then be expected to pay more, even though they have a complimentary correction service, is wild. I spent $320 to be left disappointed. I didn’t get anything remotely close to what I had hoped for or asked for and I even left a $50 tip because I know what it’s like to work for tips.
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May 2024 by Josie Linde
Amazing as always. I have Been going to the same stylist for 7-8 years. First stylist I have found where I am a repeat client due to not being able to find someone to cut my hair without the layers looking like shelving, until I went to Thorps. Great atmosphere and great staff.
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May 2024 by Neal Felstein
Emily A is amazing! Such a sweetheart and very talented. My hair is on the thinner side and she really knew what she was doing. Would recommend!
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May 2024 by Jake Johnson
I have been coming to THORP’s for over a year and it is always an amazing experience! Mauri took great care of me and asked me to try something new with my hair!
Stylist: Mauri was amazing!
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April 2024 by Colleen Foy
The ambience is trendy and creative. Refreshing pop and beer from fridge. Folksy and warm. Plan ahead!
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April 2024 by Anna Lane
I’ve been wanting to go there for a while, and I’m so glad I did!! My stylist was Saria and she was great! She did an awesome job and I’m super happy! Def plan on going back!!
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April 2024 by Shaun Halverson
Great service (ask for Saria) & a nice place! Good value as well.
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April 2024 by cedar worth
Lydia is an incredibly talented, kind & caring angelic being!! :-) Before the haircut she took the time to listen and ask questions about what i’d like done, and afterwards was incredibly helpful with recommending products and haircare advice. You can tell that they really care about the work they do & she’s also very engaging / easy to talk to.
Haircare isn’t something that i’ve been consistent with in the past for a variety of reasons, and i am very excited for that to shift and become part of my self-care routine. My hair feels much healthier, softer, and is gender affirming.
The products that were used smell so lovely without being overly strong or intense, and for folks who are sensitive to touch or easily overstimulated- i personally found the environment comfortable and Lydia was very gentle, which is important to me. I’ve been to other places in the past where it’s loud, very fast paced / in and out, lacking connection and very transactional—- and this felt like the complete opposite to me.
I’m very grateful & will 100% be rebooking with Lydia when it’s time for my next haircut!
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March 2024 by Jen P.
I've gone to Emily Arroyo for a skin fade on my undercut for the last couple of months, after I decided I wanted something a little more "clean" to show off when I wear my hair up or like to part my hair to the side. Emily has been great about understanding my preferences and making sure I have the best cut possible.
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March 2024 by john mackie
This is not aimed at the young girl who cut my hair but ownership and manegment. 40+20 dollar tip. I booked online and one of the options is a a bald fade. Not only does it not start at skin with a gradual fade but you can see an obvious line around my head ( like a bowl cut when i was 5) and was told I can't go any shorter on the sides because I the barber doesn't own anything to go shorter. I never leave bad reviews but after spending 60 dollars and having to find another barber to fix it I felt obligated to say if your a guy and want a clean cut fade do not come here. They'll sit you down with someone who has been cutting hair for 2 months and had zero experience in men's hair cuts. Pictures below show what it looked like after the first cut and what it looked like after I went to another barber shop. Very distinct difference
After speaking to the owner I'm updating my review to 3 stars because of the immediate response and desire to fix the problem along with a refund. It doesn't change my view on the actual haircut but I am honest enough to say the owner cares about a solution and I appreciate that very much.
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March 2024 by Tom Sakash
Mauri is the bomb. She does a great job cutting my hair of course but is also very personable, chill, and funny. She’ll cut your hair exactly how you want it — or maybe get a little crazy with it like cheese whizz (if that’s what you want)! — and the experience is always friendly and fun! Don't hesitate to book with her!
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March 2024 by Elizabeth Smith
Love this place
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March 2024 by Deanna J. Pierce
Jada was amazing. Great location, vibe and experience. I felt at ease and respected. Also, if you need to, you can drink a PBR during your haircut lol. Will be going back here. Before and after photos of my hair below.
