-
July 2024 by Serene Rismeyer Schroeder
Rebecca Galloway is awesome it feels so good to have my hair done!
Stylist: She is very professional and a delight to talk to.
-
June 2024 by Arika Shaffer
First time here and I had Anna as a stylist. Was looking for a refresh cut - trim and layers. She was AMAZING. Took her time to be sure she was comfortable with the cut and kept me informed the whole way along. This was SO appreciated because I recently had a horror experience at a different salon. 10/10 recommend. It was also a really reasonable price, not sure if that’s because she’s newer or not but I would have gladly even paid more for her level of care and expertise.
-
April 2024 by Eliza Eyman
My hairstylist was Anna and she did an amazing job on my hair! I got 12 inches cut and she was very kind and good at communicating. I'll definitely be coming back!
-
March 2024 by Emma Sanger
I almost never leave negative reviews but I had an incredibly unpleasant experience. I came in asking for the most minor basic trim and a blow out. I was informed (after she had already began cutting my hair) that the stylist had just recently graduated from school. This was very obvious as she asked for help and the haircut itself took an insane amount of time. She also didn’t blend any of the front pieces with the back. She told me she didn’t know how to do a blow out, and would instead put curls in my hair. She tried to curl my hair while it was still damp, and the curls looked so bad that I actually asked her to stop so I could just do it myself when I got home. My hair wound up being choppy, shorter than I wanted, and unstyled. It looked considerably better when I walked in the door. I almost never get my hair done and i was so sad when I walked out the door. If you’re going to have a new stylist be doing people’s hair you need to inform them prior or offer a discount so that they don’t come in with wildly different expectations than what the reality is. This led me to having to book a different appointment at a different place to fix the “trim” I got. I cannot imagine what the result would’ve been if I would’ve asked for anything more complicated.
-
February 2024 by Cam Brady
Never going back to this place
-
February 2024 by A Gallagher
Space was inviting, my stylist Anna was so sweet and spent a lot of time with getting my hair just right.
-
December 2023 by Blue Bass
Angie was very knowledgeable and helpful. She was willing to work with me to get my hair to a healthier place.
-
December 2023 by Michael Yen
Amazing
-
October 2023 by Lauren Bunke
Angi has been cutting and/or coloring my hair for the past 2 years or so. She is kind and knowledgeable (and fun to talk to!) and has given me so much great advice on how to take care of my curly hair. My hair has gone from limp, frizzy waves to bouncy, hydrated, well-defined curls in the past 2 years because of her haircuts and advice. She is thorough with consultations and will be honest and tell you if something you requested isn't going to work. I highly recommend her and the Loft in general!
-
August 2023 by Michelle Mortensen
Angi is the best! I get very nervous about coloring and cutting my hair because of the type of hair I have and she made me feel at ease by making sure she knew exactly what I wanted. I did a balayage and a cut and it turned out perfect!Services: Haircut
-
August 2023 by Allie W
Martha is fantastic and the salon carries all my favorite products.
-
August 2023 by # JustKate
Communication was excellent.
-
August 2023 by Emily Jo Peterson
Poor management, everything else is great!
-
May 2023 by Angelica
love melissa!! always a pleasure catching up with her while getting my haircut:) could not recommend her enoughService: Haircut
-
April 2023 by Sunny Days
I had the worst experience with my haircut from Martha recently. I have used this hair salon for a few years. Martha was an OK hair designer in the beginning, but recently her skills, service, and attitude become extremely unprofessional and deteriorated. On my last visit in March, she demonstrated the terrible service possible, and I experienced the worst service that no one can imagine at the salon.When I first arrived for my appointment on time, she was on the phone, and she started my haircut 20 minutes later. I did not mind the late start at all, since I was not in hurry, and all I care about was having a fine haircut. However, this just continued with a series of weird, rude, and unprofessional behaviors of her.1) Her weirdest behavior occurred at the beginning of the haircut. Whenever she did finish my haircut, I experienced lots of small hairs attached all over my back, chest, and shoulder. This also was getting worse recently. I thought it could be prevented if I put some tissues around my neck (like I experienced in other salons). So, I asked her if I could put some Kleenex around my neck before my haircut. All of sudden, she choked my neck with the cape that was put around my neck for a haircut. I was so shocked and told her to stop it and said it was too much. She said, "oh, sorry, was it too strong? I thought it might prevent hair drops better." I should have noticed that this was intentional and part of her weird behaviors. But, I could not think that way since I was too shocked by choking at the moment. How anyone could even think about being choked at the hair salon, whatever the reasons (whether a hairdresser could have had a bad day or hurried up for her next customer)?2) Soon after she started my hair, all of sudden, she said loudly, "OH, I don't want to hurt your neck, OH NO, I do not want to cut your skin. I will use a buzzer". After that, she cut my entire hair with a buzzer instead of scissors - I had never experienced any hair designer using a buzzer for haircuts at a salon in my life. I asked her politely, referring only to my previous visits to her, and said, "you never used a buzzer for my haircut before, and now you are using a buzzer. Is this normal?" She simply responded saying, "Oh, it will be great".3) However, the results were not great at all: the line of my hair was not even straight. But, I did not even talk about non-straight hairlines to her since there was a bigger issue that I wanted to fix besides uneven hairline. I only asked her to trim the right side hair a bit slimmer since it was too thick and unbalanced with the left side, when she showed me the mirror after she finished my hair.4) Martha responded very irritably and loudly, saying, "YOU ONLY HAVE 6 MINUTES LEFT! Other customers already came. You should have said an angled bob, this is a bob straight cut!" - I did not say or use the word "bob cut." I explained the haircut with the picture I used for my previous visit and requested the same haircut. I felt ridiculous about this situation since she started my session 20 minutes later due to her personal phone call, then blamed me for her poor time management. I would have 26 minutes left if she started my session on time. I almost wanted to say it, but I did not since I had to focus on fixing the bigger issue. I asked her, "Can you do it within 6min?" She said, "I can do it but IT WOULD NOT BE PERFECT!" And, of course, it was not perfect.*Choking, haircut with a buzzer not a scissor, yelling at customer saying, "you only have 6 minutes" after she started my session 20 minutes later - I cannot pick the worst. Anyone who goes salon expects a good feeling of being pampered and treated nicely. I have always given 20% (or more) tips to my hair designers (including her) regardless of the outcome. I felt stupid that I spent my money for this horrible feeling. I share this detailed long story since I wish no one has this horrible experience in the future. I hope sharing my experience here gi
