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August 2023 by Athena Lockwood
Repeated calls are not returned and doors are locked during posted business hours.
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July 2023 by RACHEL LITCHMAN
I don’t normally leave reviews but I don’t know how something can be a “resource center” and never respond to messages or calls. I’ve called for various reasons over the past six years and never not once have I gotten a prompt response, and most of the time no response at all. When people are experiencing a rental crisis, calling someone back a month later doesn’t do much good. And that’s if you’re lucky to even get contacted at all.
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July 2023 by Tanya Stafford
I think the Better Business Bureau needs to get involved with this because they have employees that are paying their family and friends to the core program. Outrageous amount of money while other people are struggling other families.
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February 2023 by Jennifer J
So helpful! Got back to me in 24hrs!
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February 2023 by David Retzlaff
Does not help people that extremely need it
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July 2022 by Robin Sereno
The staff are amazing community advocates working tirelessly to ensure renters know their rights.
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July 2022 by ERICA LOPEZ
The attorneys that volunteer there are incredible!
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February 2022 by Uma Sam
I hope they answer or call back. We didn’t hear from them back 3 months, we are so behind our rent.
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October 2021 by Darius Monk
Excellent organization for information and assistance regarding housing rights. Rental, legal, etc. Contributing to social justice, conflict resolution, economic equality.
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January 2021 by mat arbuckle
I have been worried sick about my rental situation. I am being bullied by my rental company and Maggie explained my rights, and the duties of the rental company to work with me on a solution. I didn't know anything about what the rental company's legal responsibilities were, and I doubt they would have been forthcoming with that information either. Maggie talked me through, step by step, how to deal with this problem, and how to protect myself from being taken advantage of. Thank you Tenant Resource Center.
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January 2021 by Patrick Jost
When I was in college they were wonderful! A great resource! We are lucky to have this resource.
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January 2021 by Jeffrey Bernstein
My bestfriend has left them multiple messages and hasnt heard anything. Nice to know that Dane County CARES doesnt care at all
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January 2021 by Nate the Oral Nature
Online application forms are difficult to use and instable (can suddenly go blank when they give you links to follow away from the page). Even within Dane Co., they do not provide an email access. That means they can't receive addendum info they request, if they have a question about an online application. I am hoping they will email me then, since they requested my own email address. Why not use an email address?
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December 2019 by Shelby
I stopped by the office Friday night to see if they would be open after Thanksgiving. I seen a sign and was told they were closed. As I was walking away I see 2 men come out the back door with blankets wrapped around them? Now I am confused does this place also house the homeless? They told me that this place is closed but yet you come out back door with a blanket around you. I guess I will find out Monday.. someone has some explaining to do
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December 2019 by Dominick Ziehme
They dont help anybody unless you live in Madison or Dane Co. the rest of Wisconsin, like usuall, doesnt matter accept our tax money! SAD.....
