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March 2024 by Jaredwild
I'm very comfortable talking my dog here for nail trims
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March 2024 by Ardell Taugher
We were in Tabby & Jack’s for 45 minutes; we were never greeted or acknowledged. They also never asked or offered help even though we were clearly struggling and walking back and forth trying to make decisions. At the counter, we waited for the cashiers to finish their conversation before even talking to us. We asked about their return policy, and we were told if it is out the package they can’t return it. They return food, but not much else. For us, having a good return policy means you stand behind what you’re selling. We also all have fussy pets so having a good return policy is essential for my pet stores. Then we had an awkward and tense moment with the manager when we asked if the leash we just purchased could be returned if it didn’t fit. We were looking for a specialized leash for my mom’s upcoming surgery. She made us feel dumb when she responded “it’s a slip lead.” I said “this leash is for a bigger dog than mine I’m worried it might be too big. I am getting surgery, and I need an easy leash I only need one hand for.” She repeated “it’s a slip lead.” This encounter made us feel VERY uncomfortable, especially after spending $120 on just 3 items. I wish we would have purchased our items from the brands themselves.Tabby & Jack’s is more expensive than other surrounding pet stores. This was one of many unwelcoming and uncomfortable experiences at this store. I will never return after this last time.My mom and I visited 3 pet stores today to get our pet supplies (shown in picture). Going into Tabby & Jack’s was a horrible experience. I recommend going anywhere else. We went to Mounds and Bad Dog Friday, which are wonderful pet stores.
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February 2024 by Jill Olson
They do an excellent job grooming our three dogs!
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November 2023 by Vicki Jordan
Its hard to find a knowledgeable groomer for MaineCoons. I was pleased with the partial groom, nail trim of my MaineCoon, Finnegan. It was his first time. Scheduling was accommodating. Will be scheduling again.
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November 2023 by Nome Cross
Savannah is knowledgeable and kind. The selection of products for dogs is top-notch. I came in today for a second time grooming appointment for my tenderhearted mixed breed lap. He had his nails done, his fur fluffed, and his booty sparkled. I thought the price of this service was fair enough to leave a generous tip. My dog had cash left over in his account for some high-quality rewarding beef liver treats. I'm all in with Tabby & Jack's. Give them a chance!
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November 2023 by Glenn Oneill
Took my daughter's dog for a wash and a cut . She takes him here . The dog jumped out of the car wagging its tail and when I picked him up he was as happy as can be . So the dog whole heartily approved . And that's the opinion that counts on this review . 45 lb burn a doodle with tip $120.00
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August 2023 by Leanne Downey
Great little pet store with a wide variety of quality pet products! This is the kind of pet store that values your pet’s health so you’ll only find high end food and treats here. Years ago I worked for a pet store that was similar and always look for specialty pet stores like this one. They have a lot to offer for both dogs and cats. We saw 3 dogs come and go for grooming/nail trims while we were there and everyone was so great with the pets. We grabbed a nice sized elk antler for our dogs at a great price and a few bags of treats. They have a couple cats for adoption in the windows as well. Great little shop for your furry friends!
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July 2023 by Nick Giffin
Had just what I needed and were very helpful with a recommendation for a cat leash. My boy loves it!
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May 2023 by Karethra Bex
Great staff, very kind and willing to go the extra mile. Plenty of items to choose from and if they don't have, they're willing to try to get it for you
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April 2023 by Alison K
I always feel nervous taking my dog to a new place since he can be pretty anxious. Tabby and Jack’s did a great job with Cooper. He came back looking, smelling and feeling great! Definitely the best groomer I have taken him to and we will be back again.
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March 2023 by Josephine Stimson
Retail employees under the age of 18 are regularly scheduled and required to work 6-12 hours in a day without a (legally mandated) meal period. Retail employees are told that they are not allowed to eat when customers are in the store as well. The owner of this company has been known to be disrespectful to her employees, and has a track record of wrongfully terminating dedicated and hardworking people. After over a year of working here, Tabby and Jack's has lost the business of myself, my family, and my close friends due to their unethical business practices. Please shop elsewhere if you want to support a business that respects and appreciates their employees.
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February 2023 by Kendall Eberhardt
My dog is very anxious and getting his nails trimmed is a chore! Staff were so welcoming and kind. My dog came back so happy and calm! Highly recommend!
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February 2023 by Stephanie Freese
I will never go back here. I am a nurse and had an emergency at work and called to reschedule my appointment. They charged me $84.40. I will not be doing business with these people again. You can’t ever know when an EMERGENCY will arise at work and your work won’t allow you to leave.
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January 2023 by LESLIE WALSH
Everyone there is friendly, welcoming, and helpful. Nichole is amazing for nail trimming and grooming. With much experience, skill, and reassurance, she worked so well with my pup. Thank you!
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January 2023 by Rene Simon
We got our pup in for a grooming very quickly, and their service was speedy and spectacular. Pup looked very handsome and smelled wonderful. We'll definitely be back.
