Susan Kempfer's Allstate Insurance agency is known for its friendly, knowledgeable, and attentive team. Reviews highlight long-term client relationships, with some spanning over 12 and 19 years. Customers report being extremely happy with the service for their home, auto, and business insurance needs. The agency is described as awesome, helpful, and the best at handling coverage changes. While prices may rise, clients note this is common and remain loyal, recommending the agency to friends and family and feeling their assets are in good hands.
So far, the experience has been positive. They have great rate for my cars and house. The process to sign the contract and pay is very smooth. Wait to see the experience when claims happen.
November 2024
Great rates and they take the time to explain your policy to you line-by-line, even going as far to compare it to your current policy with another company. Responsive and friendly office staff as well!
October 2024
I have been extremely happy with Allstate's rates and the kind employees. I'd recommend Allstate to all my friends and family.
