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October 2023 by Karen T
Keller was great and answered all my questions when I stopped in on a Friday so that I could be directed to the right mattresses to try. I came back Saturday with my husband to check out the 2-3 matresses I narrowed it down to. Placing the order was easy and delivery was set up for the following Wednesday. Then on Monday I called with some questions and Chad was so helpful. I am so grateful to Chad for helping me add a new foundation to the order and making sure it could be on the same Wednesday delivery. Really outstanding service at Steinhafels Mattress! And of course delivery was great and right on time!
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August 2023 by Nate Bronstad
Chad was super friendly and knowledgeable in helping find the best mattress for me!
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August 2023 by X G.
Shopping for mattresses. Steinhafels had one I liked. But it wasn't on sale and it had a hefty delivery charge ($129) plus another $25 to remove the old mattress. So I decided to look further. Found the same mattress elsewhere (on sale) with no charge for delivery and no charge for removal. Steinhafels' total price wound up being almost three times more than what I paid the other vendor. This could be an extreme example, but certainly a reminder that "buyer beware" is always a good idea.
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July 2023 by Daniel Carson
Keller was great, he answered our questions, knew the product, and was not trying to simply push a sale. Thank you for the help!
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June 2023 by Nancy Schlicht
Service I received 7 years ago was so good it brought me back for my next purchase. Highly recommend product and sales staff!
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March 2023 by Mark Klingele
Chad did a great job sharing his knowledge. He wasn’t too pushy
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February 2023 by Lorelei Elding
Bob sticker was our sales person. He is very knowledgeable about your products. I am sold on buying from your company because he did such a great job.
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December 2022 by Shezad Baloch
Misled by their staff and now bill shows interest charged $325.
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November 2022 by Maria Anderson
Keller was excellent! Very knowledgeable on all the different mattresses they sell. He new when tone available and when to give us space.
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April 2022 by Debra Dittmer
Excellent sales person who was very knowledgeable! The fact that you will deliver out to us is amazing!!
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February 2022 by ann bryant
We had a great experience shopping for a new mattress at Steinhafels. Chad was really helpful explaining the different kinds of mattresses and steering us to what we were looking for, and not pushy at all. Delivery went without a hitch. Excited for a good night’s sleep tonight on our new mattress!
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December 2021 by Joshua Fry
Great place if you are looking for a new bed.Good deals, friendly staff and its fast with no hassle. My wife and I picked a bed and scheduled a delivery date and were on our way in less than 1 hour.
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December 2021 by Amey Muzumdar DC, MBA
Absolutely fantastic! Had a great customer service experience with Chad. A++
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November 2021 by Ruth D
Chadwick was very helpful, we found the perfect mattress!
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October 2021 by Dave Raether
The guy that worked Thursday Sep 16th 2021 was very nice to work with. The Madison store is worth the drive if you live in Janesville. Lots of beds to choose from. The store doesn’t pressure you. 5 stars all day long. At least 3 different brands to choose from.
