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July 2024 by kaya v.
Pretty unprofessional. Horrible system. You sit in your car for the entirety of the process. We waited, sitting in the car with our cat in 80 degree weather for over 45 minutes. No communication. Do not recommend taking your animal here.
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June 2024 by Laura M.
Took my healthy puppy to be spayed, but due to their poor infection control and unsanitary conditions, my puppy came home exposed to Kennel cough/Bordetella and was very sick. They care only about the quantity of animals they get through there and it is run like an assembly line. Because of my puppy bringing home this ugly virus it exposed my two elderly dogs, 13 and 14 years old, who can barely breathe right now. My home has turned into a hospital and they have nearly wiped out my dog family. All of my dogs were vaccinated, but it was not enough to protect them from the unsanitary conditions at this facility. In addition to lack of safety and health they also sent the puppy home without the heartworm prevention that I had paid for, and without the cone that I had paid for, and without the nail trim under anesthesia I had paid for. After four phone calls they finally mailed me the heartworm prevention and sent it without postage so I had a notice in my mailbox and had to go to the post office and pay $4.18 to pick up the medication they failed to give me. If you care about your animal at all, keep them far away from this organization! It is not a discounted rate when you have to pay for veterinary care to treat them because of their exposure there!
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February 2024 by Logan Hoeper
They taped over some of my cat's whiskers and didn't have any idea how to get it off.
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February 2024 by Keith Stephens
Horrible way to pick up your pet, say you are coming to talk to someone then let them sit outside with no contact for 25 min… then have to go tell you I’ve been parked sense 5pm it’s now 6:20 give me my pet! Thanks for making me think my dog didn’t make it out of surgery for almost an hr…. Cruel.
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February 2024 by Jenna W.
My two dogs just got neutered today and i was so nervous for them! let me tell you those tech girls are something else!! very attentive and caring and nurturing they all seemed to know what they were doing, and took great care of my two fur babies. I would absolutely recommend this place!!! I see a lot of nasty comments and I think we all need to think about the bigger picture and realize just how many animals these guys are taking care of and just one single day and how much it takes to keep the ball rolling and to keep these animals safe and with good vet care so I'm sure things aren't exactly perfect at all times but I do feel that they have great people working there who care greatly for these animals and only want to see the best outcome. Keep up the good work!!!
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December 2023 by Amy E.
I have taken 2 of my pups here in the past. But were very good experiences. Yes, you may have to wait awhile. Big deal! You're getting great service at a great price. Plus you are helping with the education of a new vet. Win Win Win situation!
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December 2023 by Faye S.
This is THE BEST place to take your pet!!! VERY caring staff! Easy to make appts! I drive an hour and a half to get there, but worth every mile!
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November 2023 by Michelle L.
I had the worst experience here. Not only do they make you pay upfront for an appointment but once I showed up, I waited nearly 2 hours before my kitten was seen for her initial wellness appointment. Even if I wanted to cancel the appt bc of the wait, I wouldn't be able to because I already paid. Yes I get that they had an emergency but 2 hours wait for a 30 minute visit is extremely ridiculous. When they brought me in, the tech asked some questions but she didn't seem confident in what vaccines to get. I just expected them to know exactly what they're doing? It was even weirder that I wasn't allowed back there in the appointment with my cat - especially for anxious pets, I felt like it would be more calming/reassuring to have the owner in there. When I asked about it, they just said it was "easier and faster" to just take the pet in by themselves to perform the check up. if I wanted to ask any questions, I would just have to wait until after the visit which is so weird to me. The staff was friendly and apologetic but I will be finding a different vet for my pet.
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November 2023 by Lizz Epp
They did an excellent job on my puppy's spay. Staff was caring and kind that day. Later on she stopped eating and drinking after 48 hrs of frustration and being gaslighted by staff and never getting to speak with a veterinarian directly, I was forced to go elsewhere that was outside of my budget to get the care and treatment she needed.
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November 2023 by Brianna Reilly
Vet was very professional, and handled my cat (who is admittedly a big brat) with ease, which ensured me that we were getting accurate info and quality care. VERY affordable, allowing me to take care of other medications and tests that might have been put off.
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October 2023 by Lavoges Grant
Big shoutout to the staff at wisconsin community veterinary center for taking special care of my 11week old Sheeba, she did not want to leave ? you guys are the greatest, thank you so much
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October 2023 by Brianna Benike
Do NOT take your animal here. My dog got neutered last week, and they placed a gauze around his neck (for securing the cone) so tight that you couldn’t even put a finger through it. They never instructed us on how to use the cone, so we had to idea how to put it back on him. We purchased a new cone at Petsmart and discovered my dog could lick his incision, which led to an infection. I have almost $1000 in medical bills. When I called to express my concerns the lady was unapologetic and stated “was he choking from the gauze? Gauze is stretchy so I find it hard to believe it was too tight.” I called yesterday to see if we could get him in for his infection and she said the vet leaves at 3:30. I explained I am an hour and a half away and I couldn’t get there until 4. The vet would not stay the extra 30 minutes to help my dog. This place is a joke.
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October 2023 by Emily Wakefield
Definitely recommend this great location. So many services offered at very affordable prices. Not just for spay/neuter surgeries. The vaccine clinics are very affordable and offer a wide variety of options.
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September 2023 by Lucaus Challoner
I will get to the review but First let me say this: Grace Oliver, I hope you see this.Grace, and all the others that postes on the same day, I am sincerely sorry for your inconvenience. I thank you for your patience. I was the blue truck in the parking lot when you dropped off your pet. I had driven 4 hours while working the night before and only getting 2 hours sleep. My son's 5 month old German shepherd needed emergency surgery or she would not have survived.What was an inconvenience for you was preventing the heartbreaking event of a boy having to put his dog to sleep. A surgery that could not be affordable at $5,000 to $6000 was completed at a much more affordable price.I hope the owner brings this post to your attention because again I am sorry and thank you for your understanding.The staff here are amazing!! They are compassionate beyond belief. The occasional mistakes noted in some of these reviews are due to situations like mine. Please forgive them. They communicated as best they could with us keeping us up to date on the dog's surgery and progress.Thank you very much to the staff for what they did for Nova and my son!!!
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September 2023 by Afton Yenter
Compassionate, kind and affordable! Dr. Humphrey took extra time to talk through my kitties diagnosis. Everyone there was helpful to me from scheduling, estimates and helping me apply for financial assistance. I've already recommended them to two friends!
