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September 2023 by Derek S.
i called asking if I could get help painting a few parts on my truck, grill, mirror caps, bumper, and as I was mentioning to the guy that the prep work was done and I just need them sprayed, he interrupted with "we're not interested, we're not interested". not great customer service.. made me feel pretty shitty..
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August 2023 by Jay Moore
My daughter who lived 14 hours away from me had someone side swipe her car and knock off the rear view mirror. This was a day before she had to drive 16 hours to her new home in Montana. These guys helped to get her a makeshift mirror for the trip. Top notch customer service. Would tell anyone to use Sparkle. Impressed!Service: Body & Trim
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August 2023 by Craig Detter
I've been to Sparkle Auto several times for body repairs. They're honest, open and very knowledgable, and provide high quality auto body repairs. The only downside is the lead time, right now is about 2-1/2 months to get a car in for repair.Services: Tires
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August 2023 by Emma M.
These guys are amazing! My car was side-swiped and the mirror was knocked clean off the day before I was making a massive cross-country move. I showed up to Sparkle with not much hope of anything that could be done, but boy was I wrong. Not only did they go out of their way to screw the mirror head back in place, they even managed to find a mirror to glue onto it that allowed me to drive safely to my new place of residence. They did all of this out of the kindness of their heart and I could not be more grateful. I seriously could not have made the move without them and highly recommend them to anyone looking for a good quality body shop in the Madison area.
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May 2023 by Jimmy B.
As directed I went to their website to ask for an estimate. Long story short... never got the estimate, just an "you're bothering me" attitude and we have no time till the end of July (about two months out) If that's an indication of their service, before the sale, I'd hate to see what the service is like after
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May 2023 by Iz D.
I had some pretty extensive scraping/scratching damage to the side of my car, they did a fantastic job fixing it. You wouldn't be able to tell it isn't brand new. The people were all very helpful and professional, all the repairs were explained very well, the repair estimate was clear and prompt, and everything went completely smoothly. Would highly recommend especially for anyone who may not know much about cars.
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March 2023 by Nancy Barry
We needed a repair to our rear lift gate after someone was too lazy to put their cart away at Marshall's and I came out to find a nice big dent. Sparkle was great to work with from start to finish. Staff were friendly, their estimating process was quick and efficient, they worked directly with State Farm for insurance coordination, and the repair itself looks great! They even washed our car, both inside and out. I hope we don't need their services in the future, but now we know who to call!
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March 2023 by Levi Meyer
Sparkle did an amazing job fixing up my Mazda! Brian was super helpful and friendly throughout the process. I got my Mazda back “sparkling” clean as a bonus. Would definitely recommend!Services: Painting
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February 2023 by Tatienne Hu
My electric vehicle got rear ended, and my neighbor and my insurance both recommended Sparkle.Sparkle ordered all genuine parts, and clear out all the system coding related after a EV repair. Which according to Reddit not all place would do that for an EV repair.The car was also scrubed clean inside and out.
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February 2023 by Tatienne H.
My electric vehicle got rear ended, and my neighbor and my insurance recommended Sparkle.Sparkle ordered all genuine parts, and clear out all the system coding related after a EV repair.Which according to Reddit not all place would do that. The car was also scrubed clean inside and out.
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January 2023 by Nicole Kime
I spoke with four local body shops before deciding who to trust with fixing some damage to my lovely and beloved new car. Sparkle was the only shop that I was confident would take care of my car (and me) like I hoped. The estimate process was easy, and correctly identified what needed to be done. Patrick scheduled my repair, organized a rental, and answered all of my questions promptly and with compassion. The repairs were completed on time -- all of the body work and painting was completed in step so that my car was back to me as soon as possible. And now it again looks perfect! From estimate to finished repair, and for their care in customer service, I'm so pleased to have chosen Sparkle.Services: Painting
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November 2022 by brett richman
Needed an estimate after somebody smashed into the back end of my vehicle in a parking lot.Patrick was friendly and efficient. Emailed me my estimate within a couple of hours. Sparkle seems to be working well with my insurance company.
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October 2022 by Lynsey Clark
I took off work to go in for an estimate and hoped they had time to see me since they don’t take appointments. I went in and they took pictures, copies of my insurance forms and scheduled a repair date, even offered to schedule my rental car. I called in with a question 4 days later and there was no record or me or my appointment or even my insurance forms. I had the employee’s card with his name and specific details of my visit. There was no sympathy, I was astounded and upset, I was told I could go elsewhere. So I did and getting in for an appointment 3 weeks sooner.
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July 2022 by Byron D.
They do amazing work and will help with communications to the insurance company. Rental car pickup/ dropoff available.
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April 2022 by Evan JORDAN
Outstanding customer service. Employees are very patient and proactive. Will help you along every step of the day. I’m a student and need my car to go to work often and these guys helped me out lots in a pinch. Definitely recommend for any car fixture you need!Services: Body & Trim
