“I don’t know the associates name, but she was always there when I went to the UPS store during the dayShe was so kind that you couldn’t ask for anything better and she always had a smile on her face and did everything she did with perfection.”
“Excellent delivery service. Prompt, efficient, and careful. They maneuvered old fridge out and new fridge in through a tight area and a flight of stairs, completed set up and took all packing materials with them. Very happy with the delivery and installation.”
“Trinity was such a delight this evening with my Amazon returns. My code was for Whole Foods and she helped me correct them to UPS. She’s such a great employee made a stressful situation fun and easy!! Thanks Trinity!!!!”
“Service was great when we dropped off a cell 6 that needed to shipped. The coworker was very niece, patient ,kind, and helpful.
The only thing I didn't like was the place had a not pleasant smell.”
“(Translated by Google) My name is Javier and I work here. Good effort so that the mail arrives on time to each person. Good management and good supervisors. The truth Great Family ?(Original)Mi nombre es Javier y trabajo aquí. Buen empeño para que el correo llegue a tiempo a cada persona. Buena administración y buenos supervisores. La verdad Gran Familia ?”
“Riley and Noel were extremely helpful, thorough, knowledgeable, friendly, and patient in assisting me with setting up my personal mailbox at the Regent St., Madison location this evening. Thank you for their excellent service, and for the UPS services offered at your location.-Sincerely, Keysha”
“Went in to accomplish very specific printing and laminating tasks. I knew what I wanted but had no idea how to accomplish said tasks.The only person on staff (Phebe) politely and quickly taught me to do what I needed to do and also helpfully used her knowledge to improve my project. Thank you.Note: I have used this location in the past for FedEx pickup and delivery and have always had positive experiences”
“I wish I could do more than 5 stars. The staff is extremely helpful and friendly. Shannan spent more time and effort than I could've asked for to help me find missing tracking info from a package that I mailed almost 2 months ago. I cannot express how grateful I am for her willingness to help me. She truly went above and beyond.”
“I had the best driver on May 17. He delivered package and knocked on door and returned to his truck. He saw me struggling with package. He returned and carried into house for me. Wonderful service.”
“The assistant manager Matt was the only one in the store. He did an amazing job of helping every single customer to the best of his ability. He's probably the main reason this store is even open. He deserves a raise!”
“My delivery driver Tequilla is amazing. She is thoughtful and efficient. She goes above and beyond to deliver packages safely. And did I mention friendly? She yes she is. I live on the East side of Madison and had the best service. Thank you!”
“I work there They're the greatest place Ever Can get overwhelming and Stressful at times But as long as you keep your head held high And think of something that will keep you motivated keep doing your work Be considerate of others ask for help when you need it all the staff there at fedex are great great place”
“Anthony and his team customer service is excellent. I left my phone in a rental car and to meet his deadline to send next day was willing to go over to Hertz to retrieve it. Fortunately, Hertz made the delivery over to the store, Anthony had it wrapped and sent out on time to make the one day.
Anthony took ownership of the problem and made sure my problem of leaving a phone at Hertz got resolved for me.”