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February 2024 by Sandra Schimelpfenig
Clerk’s are always very knowledgeable when I ask a question.I’ve been going there for year’s like 25 yrs .Always leave happy!
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January 2024 by Kayla Schoenbechler
Always happy when I leave here. Shelly is a great person to ask for advice.!
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December 2023 by fairycore
very friendly and pleasant employees! they helped me pick out a really nice quality hair bleach and happily gave me general advice when i needed it. things were busy and they handled it well. always pleased with this location :)
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July 2023 by Kat C.
Allie was super helpful and kind with my mom and I, I got all the right products and it all worked out perfectly, 10/10 employee
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May 2023 by Rock Cande
The workers here are always very helpful and professional. Wide selection of hair and nail products.
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May 2023 by Jessica Halbrucker
Came in to get color for my hair. I was told I needed to bleach my hair (my hair was already very light blonde). The lady showed me which bleach to get and said it wouldn’t make my hair brassy and added in a small bottle of something else. I asked about a toner to make my hair a grey/ash blonde. She pointed out the one she thought was best. The bleach turned my hair yellow and orange, when I tried to use the toner she gave me, within probably 1 minute my scalp was burning so bad that o was tearing up and immediately rinsed it out. My scalp was so painful that I sat with an ice pack on my head for HOURS!!! Called customer service and told them what happened. They told me to return everything
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September 2022 by Carolyn Reyes
Change of management - not a good experience. More staff than before but store is a mess. Shelves half empty, and disorganized. Staff couldn’t find what I needed but gave me I asked for & unwelcome advice. What happened to the owner / operator that kept the place so nice before the pandemic?It’s not the same. Won’t be coming back.
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July 2022 by Skylar Eckhardt
I came in to look for a good toner… and Shelly approached me while I was looking, after helping some other customers. I wasn’t sure what to do exactly, because I was blonde for 4 years, and dyed my hair back to my natural brown, yet want to go back blonde without damaging my already damaged hair more. She gave me multiple different options to finding the right product and let me make the decision on my own. In my past experiences here, I hadn’t had people near as knowledgeable or respectful. I am super happy with my service and will be coming back. Shelly deserves a raise! Her energy was amazing, she was super friendly & helpful?
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June 2022 by pauz Democracy Backsliding
Overpriced shears replacement blades may as well just buy another kit.This isn't that messed up printer philosophy if you need some more ink just buy a new printer that's crazy.If I want sharp blades I'm not just going to buy another set of clippers.
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May 2022 by Ren Wes
The gal working midday Tuesday (4/26/22) was very, very nice and extremely helpful. She was training someone, lucky trainee to learn from her. I'll be back.
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May 2022 by pauz
Overpriced shears replacement blades may as well just buy another kit.This isn't that messed up printer philosophy if you need some more ink just buy a new printer that's crazy.If I want sharp blades I'm not just going to buy another set of clippers.
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April 2022 by Take Back America
Overpriced shears replacement blades may as well just buy another kit.This isn't that messed up printer philosophy if you need some more ink just buy a new printer that's crazy.If I want sharp blades I'm not just going to buy another set of clippers.
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April 2022 by Jennifer M.
Have stopped here twice. Both times CLOSED and says open till 8. I made a trip, which is a 30 minute drive one way for them to be locked up. On Tuesday, I was in Madison, decided to stop and again, locked up. Door said on Monday they were closing at 6, NOTHING about Tuesday, and it was 5pm. I have now tried calling 3 times to this store to see when they will be open and haven't got an answer once. Guess I will b finding a different color I like that will NOT involve purchasing from a Sally's location!
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April 2022 by Mira M
TERRIBLE customer service. I've been coming here for literally years and have never been so dissatisfied with current employees. They're unwilling to help, rude, and disrespectful. Also, posted online store hours are inaccurate. It says open 11-6 on Sundays but apparently no one wanted to come in to open the store today as it's 1pm and still closed.
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February 2022 by Amy “Bogey”
My experience would have been better if they would honor the prices they mark on their items. Seen their clearance rack at the beginning of the counter when I was going to make my purchases found an item on it that I thought I wouldn't mind at a good price go to the checkout and they've refused to give me the price that's on the sticker told me the register says it's more and there's nothing they can do about it. Nothing like false advertisement right from the jump. Went back into the store to ask for the price to be honored and the girl refused. She said she couldn't give it to me for the price that they advertised it for because they're register said something different.