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March 2024 by jillian collins
Great job packing and shipping
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March 2024 by Jane Easterling Barr
Great quality and excellent customer service. Every company in the world has a few manufacturing hiccups. What really matters is that when their is a problem that the company immediately steps up and fixes it. Thank you Rugrats for being a solid company.
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February 2024 by David Williams
I ordered a floor vent that I was unable to find anywhere else. Rugrats made one to my specifications. It’s extremely well made and fits perfectly!
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February 2024 by Alan D
Love these people! They are always so friendly and fun to work with.The owners have worked hard to build their business, and they've done an excellent job!
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June 2022 by Jack Auman
I needed two new grills for my cold air returns. Ordered them online and submitted it. Next day I saw I had ordered the wrong size and called them immediately. Rugrat's customer support is "off-the-charts" good! The representative cheerfully corrected my order and re-submitted it. My grills came one week later and are perfect! The grills were reasonably priced too. Thanks Rugrats Flooring.
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June 2022 by Lin Williams
Excellent product. I have used the felt slip ons for my kitchen chairs and they have worked ok. The problem is they collect dust, dirt, and food that falls on the floor and eventually they stick to the floor and no longer slide on the tile floor. These carpet glides were just what I was looking for. It was easy to order and they even provided a measuring tool so you get the correct size. I would highly recommend this company for their quick response and great product.
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June 2022 by Randolph Dumas
How could you improve? Your website is easy to navigate, and has all the information I was looking for. Not only that, your selection is marvelous and I DID find what I need. Delivery was prompt in a very well packed box.Thanks Very Much!
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December 2021 by Carol Rothstein
Their floor registers were just perfect and the colors looked exactly like posted online. Their customer service was outstanding as there was a delivery problem. Order completed and a happy customer.
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November 2021 by kristi anderson
Huge variety of products, good price on the pop-up heat vents I was looking for. Fast shipping and quick response from customer service. My experience: excellent all around. Thank you!
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August 2021 by Lynette Ortiz
Needed some last minute things for a small project around the house and had a seamless experience with them. The person I spoke to knew exactly what I needed and it was quick and painless. They even offer online ordering, which is great.
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August 2021 by Amber Sears
Wonderful customer service. Very helpful and informative. Small business with a personable touch. Will definitely go to them for all of my needs in the future!
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June 2021 by Megan Mackowiak
Great customer service. Got my items for a very good price and they were shipped promptly.
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April 2021 by Dylan Kalscheur
Customer service was great, I was able to find exactly what I was looking for.
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March 2021 by Kathleen Weigt
Excellent customer service. Responded immediately to an issue with product delivery (not their issue) and tracked down and corrected the problem quickly. Products arrived just as ordered. A pleasure to work with this company.
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February 2021 by Git Wr3cked
$0 tip for a food delivery... during a pandemic... very rude.
