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February 2024 by Chris O.
I have bought RED Wing work shoes from this store for 20 years.I stopped in today to order replacements.The "sales person" was only interested in selling me what was in t he store.she finally told 'I should go to the Red Wing store in SunPrarie" good bye Rogans.Their old mgr was a salesman.
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August 2023 by Laycee Bosben
Why to expensive they changing 100 dollars just for kids shoes way to expensive
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July 2023 by Jason Brunges
Always the best deal on shoes always very helpful always very friendly amazing return policy 5 out of 5 stars
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June 2023 by Barbara J. Arnold
Sales person helped measure my feet. She was pleasant and helpgul.
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May 2023 by Ricky Moll
Bought a pair of workboots 2 weeks ago. Have about 16 hours in them and the insole started to get holes in the top layer.No big deal.I figured I would bring them back and exchange since I know Rogans will honor that. However this East side Madison Wisconsin store has a Hollie Behrent working as a manager there. Not a good face or voice of the store let me tell ya.I was met with push back from her preliminary investigation on how the boots were used. I honestly didn't need the sarcastic comments nor did I want the "$30 free insoles" I was so generously offered to replace the insole from the original boot that failed.To my surprise When I said I wanted to replace the boots for the exact pair that were $95 dollars she openly scoffed at my decision. And had to walk away but not before more under breath comments were made.I know good customer service is hard to find these days but dam I never thought a manager at Rogans would be so opposed to honoring a return policy for a clear issue with a boot. I would hate to think this is what Rogans has become.Definitely will make the trip to Janesville from now on as long as Hollie is working at this store.
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May 2023 by Brandon Dahl
Great selection of work boots/shoes. And carry most in larger sizes or can have sent.
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January 2023 by Jeff “Barney”
Great store with a huge selection of footwear. I have purchased, bedroom slippers, water aerobic shoes, dress shoes & hiking boots all under one roof.They feature a buy one, get another st 1/2 off. If you are a Princton Club Gym membership they also give a discount on a single pair.
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January 2023 by P G
Great shoe selection from athletic to work boots. Buy one get one half off is a great deal.
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December 2022 by Natalie Hubbard
Love that you buy one pair of shoes get the second pair half off. And if you don't buy two when you go the first time save receipt and next time you go buy a pair you'll get half off if you got your receipt. Love this store they have shoes for the whole family!
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December 2022 by Alysha Femrite
The lady followed me around the store and made it very obvious to the other employees that she was making sure I didn't steal. The other employees seemed like they were nervous around her and all in all I left without buying my shoes because I don't think people like that should be in management.
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December 2022 by Jeremy Schmuhl
Found winter boots on sale for both children at great price. Staff was knowledgeable and very helpful!
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October 2022 by Nick Deshon
Great selection of shoes and boots for work or play
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October 2022 by C Hale (Blue Dragon)
They have a good selection of pretty much everything you need for work boots like steel toe safety boots they have a great selection regular Boots the session is decent.
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September 2022 by Julie L Jacobson
very helpful customer service. found two pair of shoes i love and they usually have the but one get one half off
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September 2022 by Paku Thao
I wasn't being helped at all. I was left by myself. Because I was using a different form of payment and I was DISCRIMINATE for that. That's why no one cares to help me at all. I'll never go to this store again. But everyone who was there got help and treated good verses me.
