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October 2023 by auggie williams
The people were helpful. I got some work shoes. Come on, what else am I supposed to say.
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September 2023 by Kenneth Brown
VERY helpful staff and great selection. Even had to order a size that was not in stock and it was very easy. Will shop there again!
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August 2023 by Abbey B
Terrible service. Walked in at 18:41 tonight to exchange a pair of cleats. Was not greated by any of the 4 staff at the checkout who were not assisting the 1 other person in the store. Was told after asking where the cleats were, " just so you know we close in 10 minutes." I was aware that they closed at 19:00. Upon leaving, no "thank you for coming" was stated. East Side of Madison was a much better experience.
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August 2023 by Danielle Pauls
If they don't have your shoe size, they will call other stores and ship to your house, no charge for shipping. Excellent customer service
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July 2023 by Jeff Erickson
They are very customer friendly. Never had a problem at all
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June 2023 by Ace B
A Wonderful Footwear Providerfor the Entire Family,with Excellent Service!
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May 2023 by Jenny K
This is one of the only shoe stores left where you can actually get your foot measured. I'm very thankful that they were able to help my brother. And we found him a nice pair of comfortable shoes. The staff was incredibly helpful. Great place to look for shoes.
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May 2023 by Michael Crook
Our family has been shopping for years at Rogans and never had a bad experience. You can't go wrong with a buy one pair and half off another permanent deal!
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May 2023 by Cindy Bennett
Don't carry larger sizes.Women's 12 or men's 14, it's a SHOE store it should carry all sizes.
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May 2023 by Theresa Marasch
Helpful staff. Got what I came for, and another item had to be shipped.
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December 2022 by Bryan Haddon
Rogans got the shoes, great work shoe selection.
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December 2022 by Mary Rogers
Cashier was friendly and helpful, store was clean and well stocked. Found a pair of boots at the 20% off sale.Dec 2022 -- I went in to get another pair of Sketcher's slip ons, was told they no longer made that style. (Did find some awesome all wool slippers tho.) Went on Sketcher's website when I got home, and ordered a pair.... maybe get your facts straight....
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December 2022 by Reid Zibell
Great place to get shoes buy one second pair half off
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September 2022 by Julie L Jacobson
great place to shop. great customer service. actually my comment from the other rogans was for this store but i bought two great pair of shoes hereand they have buy one get one half off
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June 2022 by Madhavi Krishnan
I have usually had a good experience here. This time, I bought a pair of shoes. I wore it for the first time to realize they were two different sizes. So I came back to exchange them the day after. They gave me the run around. First he said I cannot return shoes that I have worn. I said “but you sold me two different sizes”. Then he said “I need the receipt”. I checked if I can ask my husband to send a photo. When my husband sends the photo of the receipt, he says “I need physical copy”. I figured he has no intention to fix the situation. So I left. What frustrated me was his attitude towards me. I hope he got a power high treating me so poorly.
