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November 2023 by Will G.
This place is outstanding. I had issues with my PC since I bought it for almost two years, to the point where I wasn't using it knowing that I would prob encounter an issue. It seemed like every issue was unique but it turns out it was because the cooling system was broken! I would have never been able to detect this on my own because the fans were spinning but the radiator wasn't working. Boa took the time to explain my options, give me her best advice, and even (without asking or upcharging) took the old fan off the radiator and added it to the new radiator so I have 3 fans exhausting heat to keep the PC cooler. I also called around before I ended up here and Boa was extremely reasonable with her rates. I've been using my PC non-stop since bringing it back and I haven't had a single problem since! Thank you, Boa! If I ever have issues again, I know where to go.
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October 2023 by Sydney Anne
The employee here was incredibly helpful and fixed my issue right away. She also took the time to answer my questions and explained what went wrong. I'd definitely recommend to any UW-Madison student that doesn't know the nearby options and needs a place that won't take advantage of you.
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October 2023 by Belinda
I am very happy with my experience here. I got coffee spilled all over my computer. I was so frustrated because many stores won’t take my machine. The staff at this store was so nice and she helped did a careful check and cleaned the coffee stains. She also thoughtfully explained the mechanism of how machine reacts to sugar in the coffee and I really appreciate her for being so warm and helpful to me.
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October 2023 by Amalia Peabody
I went there a couple of weeks ago because something had blocked the fan of my laptop. Even though it was just 10 minutes before they closed, they still opened it and took the thing out and did it all for free. Good service, very friendly and helpful.
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September 2023 by Yusen Liu
I had a great experience here cleaning the dust in my desktop which had been used for 5 years. Boa is very nice and she taught me about how to upgrade my desktop. Kent helped me clean the dust and my desktop looks brand new! Really great experience here!
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September 2023 by Heather C
I most definitely highly recommend this business above any others for any help with any kind of computer problems in general or issues you might have with them. I have a gaming laptop and have had to repair a few things and when I needed help figuring things like with the browsers to get games to open and run.... The staff here are so good at what they do and can/ smart and very knowledgeable .... They have gotten me the cheapest affordable parts and prices they could if possible etc.... They are always willing to take time to help and listen to do anything they can to be of assistance.
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September 2023 by Dylan Freund
Go here for your repairs. Super knowledgeable and fair pricing. Good communication and they only address the actual problems, not a bunch of other stuff. Highly recommend.
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August 2023 by Attorney Roger Sage
ReMachines has been my go to tech adviser and IT professional for for the past 15 years. Always there when you need help. Prompt, knowledgeable and professional. The best tech help out there in the Madison area. I highly recommend.
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July 2023 by Tom Ray
I had cracked my laptop screen and needed it replaced. But it turns out the laptop I have has a very specific screen that was hard for me to find. They helped me hunt down this screen and were very communicative about what was needed.Very knowlegable and friendly!
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June 2023 by soundarya sridhar
Amazing place, they immediately knew what might have gone wrong and were realistic about how to go about it. Luckily, it was a simple problem, she had my laptop running in less than 15 minutes. She was helpful, experienced and didn’t charge me anything! I’d definitely recommend.
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June 2023 by M. Baugh
I've already got the best auto mechanic ever.Now I also have the best computer repair/sales courtesy of remachines!Thanks so much folks.Now if I could find a good doctor...
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May 2023 by Michelle C.
Came in with a piece of my charger stuck in the port, and they were able to fix it in like 2 seconds! Super friendly and really responsive. I emailed them first to see if they could fix it, and they called back within like 30 minutes.
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May 2023 by Sarah Seyler
I would recommend Remachines 10 times over! I brought my laptop over one morning for diagnostics and a cleaning after it overheated, and got it back in tip top shape that afternoon for a super reasonable price! Boa also took the time to explain what was going on with my laptop, as well as what I could do to care for it further. Really appreciated their quick and attentive service! I will certainly be back when it is time to build a PC! :)
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May 2023 by Aalyaan Feroz
I have an ASUS ROG FLOW X13, and its screen broke the other day. I asked them for help and since they did not have parts for it, they gave me a AliExpress link to order a new full screen assembly (which was completely legit, so extra thanks for that). Once that arrived, I gave them the screen and laptop, and they had my laptop fixed in a few hours! The new screen was installed perfectly. I'm glad Remachines could help me with this laptop as it is a very new device and not everyone is too aware of its hardware. Their prices are very reasonable too. Overall, I would highly recommend Remachines for any sort of tech repairs you need!
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May 2023 by guess who
Very welcoming place. People who know their stuff. She fixed my laptop promptly and patiently, all the while explaining what was wrong with it to begin with. I would definitely come back if I ever had issues again.